Nationwide Energy Grants
Aman
"Excellent job"
I had my loft insulation done and had great experience. The installation team was quite friendly and very helpful. As they done with the job, they even provided me safety equipment to go up into loft to check their work. Such a lovely team. Thanks
Gracee
"Not sure if this is a scam or what?"
I’m not sure if this is a scam or what?
A pleasant surveyor called Ishmael telephoned on Sunday morning to confirm his attendance; however he did not have my correct information or the correct information about my property or what the survey was for (gas boiler replacement or loft insulation) he said he would have to check with the office and get back to me which he did no issue. Whilst there he advised that all of the old insulation would be removed particularly as mine look very old and would be replaced with the new 30mm thick wool insulation throughout and would move any of our property as progress was made in the loft.
The contractors spoke little to no English which made good communication very limited.
They used our wc without asking which I have never experienced before when having contractors in the home.
Asked me for a pen to sign documentation, I informed the contractor that I will need to check prior to signing.
I noted that there was only 6 standard bags of old insulation which suggested that the old was still there which was not what I had been told, the document I was being asked to sign aldi stated that some not all would be removed.
Attempts to contact the organisation to resolve the issue while the contractors were still present went unanswered.
Not impressed at all
Jaskaran Singh
"I got my loft done and i had great…"
I got my loft done and i had great experience with company. They did nice and tidy job even instalers were very friendly and supportive
customer
"BEWARE "
Tell you the surveyor will be to me in the morning the then the job will be done in the afternoon after doing my mates NEVER TURNED UP to me or my mate I think this company needs looking into as I think they are a scam. You need an EPC certificate didn't have one but told don't worry about it we can get around this phone the number up on there website only to get a text message back from a mobile phone saying they missed your call. There reviews don't exist on Google either
I have reported them to Action Fraud
Anthony P. Spiteri
"Horrible experience"
Horrible experience
Horrible experience. This happened to a friend of mine. All ok until the work started but when the workers arrived the pretended they could not speak English until they needed some advise then, they spoke fluent English!! Work unfinished and the company does not answer the telephone or reply to voice messages or emails. DON’T TOUCH THEM!! Unreliable 😡😡😡
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