"My order was placed 07 December and not…"

My order was placed 07 December and not yet delivered!

"Been OVER a week and my delivery STILL…"

Been OVER a week and my delivery STILL hasn’t come. And I paid 5.99 for next day delivery. They don’t respond to emails and they NEVER answer the phone !

"I still haven’t received my item which…"

I still haven’t received my item which I paid next day delivery for. I’ve tried calling and sent an email and message but had no answer back.

"Great customer service"

Great customer service, with competitive prices.

"Could be better communication"

Update: product arrived today so changed star to suit, still could have given me the heads up or responded to emails then there wouldn't have been an issue...... Ordered on the 26/10/22 and received confirmation email stating 2-3 days delivery. Have not heard anything further since despite me emailing them 3 times asking for an update. I appreciate there can be delays but at least let the customer know.

"Awful quality of service and customer service"

The company used Evri for the delivery. My item was supposed to come within 7 days. I sent an email to Echo to ask what was happening with my delivery and received no response.

The Evri driver turned up with my item 10 days after the order date with no prior notice so there was no one available to receive it. They are now charging me £1.50 to redeliver.

I will not use Echo Supplements again. Awful quality of service and customer service.

"Always provide quality products"

Always provide quality products, haven’t got a bard word to say

"Customer service is crap"

Customer service is crap, I paid next day delivery the product still hasn’t arrived and I order it on Wednesday. Have tried calling countless times but never had anyone answer. Never buy from here!!!

"Ordered a product late Wednesday night"

Ordered a product late Wednesday night, received it by Friday, had plenty of updates on my delivery to keep me informed, will be ordering from here from now on.

"Would have been a 5 but at no point was…"

Would have been a 5 but at no point was I informed the parcel was on its way, only to find it left beside the weelie bin and no card through the door.