"Perfect"

Perfect, professional and very quick respond customer service. So happy with my blinds,perfectly fit. Prices very affordable.100% happily recommend.

"I have used this company for 4 years…"

I have used this company for 4 years now on few properties and different producs ie verticals and wooden, starting from estimate to order, tracking, speed, quality, knowledge of all the staff cannot fault this company, had 12 blinds fitted today with no mess left behind Mark was amazing as usual and tidy no dust anywhere as had hoover pipe attached to drill anyway overall cannot fault this company reccomend to anyone thanks Phil, and Mark and all team. Joe

"one to avoid"

I want to keep this factual.

I ordered one single 'perfect fit' metal kitchen blind in white. This item consists of ye blind and a frame. Nothing too challenging for a company specialising in blinds. Paid an amount up front (about 40% from memory).

My old perfect fit blind was damaged so wanted a replacement. Was told that even though the frame was still ok it wouldn't be needed as the new blind would come with a frame as they couldn't just order the blind. My old frame was removed and take to the tip.

Ordered 'perfect fit' blind on 7th August 2023 and was told 2 weeks approx for fitting.

No communication regarding fitting and I had to chase up so emailed them on 23rd October regarding a refund. They apologised for the "oversight" and offered the refund or a fitting and "understood my frustration and anger". I accepted a fitting (but wish I hadn't).

The blind was eventually fitted 28th October (according to my emails). Nearly 3 months wait.

A verbal discussion was had with them about a discount/goodwill gesture which they subsequent denied any knowledge of.

Have now paid in full.

My opinion below:
Blind quality (ok but not great)
Communication - very poor
Price - average
Customer service - poor

EDITED***

With regards to their reply.

I was in contact with the fitter by texts but not calls were made to me or my wife....thos is.simply not true. When I answered the door to the fittwr I was in black shorts and topless having been exercising.......I didn't expect a professional company to bring a child to the fitting appointment!

The whole thing have been very bad and I would believe much of.what they say in my opinion.

That said I can recommend Dave's Blinds who I've used before and had no issues at all.

"On of the best companies we have ever…"

On of the best companies we have ever dealt with.
Helpful, knowledgeable and professional throughout.