"Great service"

Great team. Very knowledgeable open and clear with the options available.

Value for money.

Would recommend them to anyone.

Thanks for the help.

"Very helpful and thorough investigation…"

Very helpful and thorough investigation into the charging issues today.

"Very helpful"

Very helpful . Quick response fitted well.
We did have a faulty charger issue but Alex responded immediately and the problem was quickly resolved.
Fully recommend them.

"Worrying Business Practices - False Promises"

The businesses reply to this review is false, they claim to subcontract for evfastcharging, yet evfastcharging state NDG Technology LTD in the footer of the website.

Since posting this review the business collected the unit which was unopened and promised a refund, that refund hasn't arrived, despite giving the business a chance to respond and send a refund receipt to prove this had been processed they have ignored my communications and not returned the money.

Incomplete installation, re-quoted an additional fee to complete the job whilst onsite, arrived without the relevant equipment no detector to check for cables before drilling, asked if we had polyfilla which we provided and was applied in a appalling manner.

When raising the issues with the "team" we were given fake responses from so called directors, on further investigation of the company, the one registered director was the installer themselves.

Have requested cancelation of the job and put right mess they left behind, however they won't even process a refund for the fully boxed unopened EV Charger.

Hard to explain just how incompetent the business is

The experience that keeps on giving, have requested a refund receipt on numerous occasions as the company claims to have refunded me, no refund has arrived with my bank and instead of a receipt I'm getting strange screenshots and print outs of the business transactions to the payment merchant, unsure whether its incompetence or intentional deception either way more than a month after parting with £700 I've got no refund, no charger and a job that was never completed.

A comedy of errors

"Excellent service in installing our EV…"

Excellent service in installing our EV charger.

"Good advice and excellent service"

Good advice and excellent service

"Absolutely great service from Tom and…"

Absolutely great service from Tom and Alex - can’t recommend them enough

"Excellent!! Professional Service."

Excellent Service. Personal and professional. Felt looked-after from the initial enquiry to completed installation.

The installation was more complex than initially expected but the team found a solution, which required a bit more work and they stayed long than expected (even on a Friday Afternoon).

100% recommend.

Thanks to the whole team for a great service and excellent installation.

"Excellent service and product"

The installation was done really quickly and put just where I wanted it.
Seems a really neat charger that does exactly what it should.
Excellent unit and excellent service

"Install for an EV charger"

Install for an EV charger. Very good fitting. Neat and tidy with no issues on the day of the install. Guys were both very professional. Had to get additional features installed, but checked and the guys preempted regulation change. So very good with keeping up with h&s regs.

Only issue was more to do with the quote. It was agreed at a set price. However, this set price did not include VAT. With the cost of these installs, 20% means a few hundred more. I did look back at the original quote and found that they had printed 'vat not included'. My fault.for not reading the additional text at the bottom of the quote. But I would of preferred that the set price included the VAT so there wasn't any surprises at the end.

Still very much recommend the service. Only reason it isn't 5 star is because of the additional VAT surprise. So worth looking at the bottom of the quote and working out the VAT to know what the full cost will be.