Mendyandwatt
frustrated
"Kate was friendly and explained…"
Kate was friendly and explained everything clearly. Also fast at coming back to us, in fact we were often the ones keeping her waiting! (Sorry Kate!)
Mary
"Professional, Impressive and Reassuring"
The advice from Mendy and Watt was tailor-made to meet our specific circumstances.
Our legal requirements were listened to in a courteous, attentive and professional manner.
We were encouraged to explain our individual circumstances and given plenty of time to talk and think over the clearly presented advice. We needed to undertake Wills, Power of Attorney and Estate Planning to enable security for a vulnerable person and we were reassured regarding this.
Meticulous attention to detail was shown by all the staff at Mendy and Watt, the communication was outstanding both during the process and the follow up period.
It was an impressive and reassuring encounter which was respectful and understanding; this has left us with confidence and peace of mind going forward. Absolutely Highly Recommend.
Champ
"Will service"
Kate and team have been fantastic throughout this process, all questions and queries have been handled professionally with excellent prompt communication at every step. Highly recommended.
Christie
"Takes personal information and never contacts you back"
Matt Heyes had a couple of meetings with me back in May regarding a pension. One of which he cancelled last minute and rearranged. He took all of my personal data and financial information, letting me know he would use it to come back with a recommended pension.
I haven’t heard from him since, I have chased and chased and given up. Not even a courtesy message from him.
I rang the main office to request my data be deleted as per GDPR law and I’m not hopeful that will even be actioned - the lady on the phone was very unhelpful and not apologetic at all.
This company comes across like a scam collecting personal financial information and never contacting clients back.
Highly unprofessional. Would NOT recommend.
John
"Efficient and friendly service"
My wife and I needed to update our back to back wills a few years ago and we found Mendy and Watt to be extremely efficient and friendly. On the death of my wife last year I needed to make a few urgent changes and again I received excellent service and found that the individual attention was above and beyond what I had expected from a firm. The listening, understanding and the advice were all excellent and I really felt as if I was the only client that mattered.
I would highly recommend Mendy and Watt in the future.
DAVE BRADLEY
"Excellent service"
Wendy sorted our wills out last year very efficiently. So, this year when we needed to sort out future tax issues, we didn’t hesitate to call her back again, fantastically sorted it out within 10 days. We already recommended Mendy and Watt to family and will certainly have them in the future.
Eve
"Professional and compassionate service"
I've had the pleasure of Wendy, from Mendy and Watt, assisting both me and my parents with our future planning. The conversations which are necessary in order to finalise Wills are never easy, but Wendy was patient and showed immense sensitivity, which we couldn't be more grateful for. I wouldn't hesitate in recommending Mendy & Watt to friends and family again!
Denis
"Service beyond the expected"
When I realised that my will needed immediate updating because of a change in personal circumstances. Wendy and Matt had the situation covered in days, and didn't add on an extra fee.
Great people, great service
Mrs Angela Pepperell
"Excellent"
We have been guided by MendyandWatt for many years with our family’s wills and power of attorney needs. We are currently finalising our own powers of attorney which will give us great peace of mind for the future. I have complete faith in their advice and professionalism and have recommended their services to many of my friends and their families without hesitation.
Karl Donovan
"Thinking about wills is not the most…"
Thinking about wills is not the most exciting thing to plan but it was something that was needed.. Wendy was recommended to us and from the moment we met Wendy we knew we were in safe hands
Here expertise was clear to see but it’s the way in which Wendy handles the whole thing that is reassuring... she took the time to understand us, our situation, she was honest with her feedback which whilst straight talking at times was very re assuring but best of all is it’s all done with a friendly smile... you would be mad to go anywhere else
Karl & Chloe
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