"Central Heating Boiler Failure"

Daniel from Bray Heating and Plumbing came to investigate a fault on my Potterton Kingfisher Mf boiler which would not start. After inspection he said the fan appears to be very weak and possibly blocked on aeration. A new boiler was advised as parts cannot be purchased new, and the burner and heat exchanger has high amounts of rust. He quoted for a new boiler. I then got a different plumber to investigate, who found that the problem was a faulty PCB. The board was replaced and boiler is working again.

An update following your response.

Thanks Daniel,
My boiler was installed in 2004 and is under 21 years old (younger than my car!) not 30 years. The Mf was produced from 2001-2007. The boiler was faulty and off. As an engineer I do know about the sealed combustion chamber drawing air from outside. I removed the front panel to reveal and read the boiler data label which is on the RHS of the cast iron heat exchanger cover plate. BTW I do have a carbon monoxide alarm in the utility room next to the boiler and of course not a peep from it. The fitted replacement PCB was a reconditioned one from BAXI with a years guarantee.

"Fantastic service from Braywick…"

Fantastic service from Braywick heating, honestly couldn’t fault his professionalism and honesty, the work he carried out has rectified all the issues we had in the house, so happy we chose Braywick heating, highly recommended.

"Bray Heating - pleasant, competent & efficient"

Daniel is a very pleasant and efficient chap who recently replaced our 20+ year old boiler (it was good for it's time).
We took Daniel's advice on the make and model of the new boiler which he installed, without drama or mess.

"Poor communications - unresponsive"

Having requested a quote for a boiler service and work / new radiators to our central heating, a visit was done but no quote was ever received. A couple of months later we were contacted to ask if we were still interested in getting a quote to which we said yes, but again we heard nothing more and no quote was ever received. All the more strange as he had successfully installed a boiler for us over 3 years ago which we were happy with. Very poor customer service.