Express to Russia

Flight, Stay and Tour Services
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165 reviews
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Customer Reviews about

Express to Russia

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Mari

5.00/5.00

"Highly recommended!"

We got fast and great help from the moment we booked our train tickets and all the way until reservations were confirmed. They even booked us a really great cabin, making our 4 day trip from Moskow to Irkutsk into a fantastic journey. Will without doubt use them again next time. Thank you to Anastasia and the team! :-)

23/10/2017

Ray Lantz

5.00/5.00

"Great company"

Great company. Everything was just right. Great guide. Will use them again.

18/10/2017

Fog 12

5.00/5.00

"Great river cruise…"

The river cruise was a fantastic experience, the crew and the guides were first class, the food was great and everything went exactly as planned.

10/10/2017

Julie H. Ferguson

4.00/5.00

"GOOD WAY TO EXPERIENCE RUSSIA"

I found Express to Russia online while searching for a more authentic Russian cruise than on the more well-known western "longships".
My experience booking was excellent: no question too small; response time was within hours; and visa advice for Canadians was spot on.
My transfers were good from/to the two airports, although I had to wait for my driver in Moscow because I came through passport control and customs in less than 20 minutes.
The cruise on the Zasima Shashkov was good but slightly hampered by all the passengers who came with organized tours, except five of us . Those of us who booked independently were not included by the ship's crew. We did not receive the daily schedule, we were not assigned to a bus for the tours, etc. Our tables in the dining room were not with the others but to one side near the entrance.
I fixed it, not with help from the ship's staff, but by talking to one of the tour company leaders who adopted us. If Tanya hadn't, we wouldn't have had any idea of the day's events or been able to join the shore excursions. Tanya should be complimented for including us in everything, every day.
The shore tours were superb and we had excellent local guides.
Meals on board were average by western standards, the food was plentiful and well prepared, but nothing special.
My cabin steward was a star and took care of me every day with a cheerful smile, but no English!
I doubt I will return to Russia, not because I don't want to, but because I have other countries to visit first.

09/10/2017

Annamaria Arnall

5.00/5.00

"A superb tourism product"

Congratulations on a superb tourism product. Every moment on the cruise Moscow-St Petersburg aboard Leo Tolstoy was nothing but pleasant. Transfer from-to airports impeccable.
Our hostess-guide Maria spoke excellent English, she was caring and available to offer information and advice. Guides at various localities were knowledgeable and able to maintain interest. The food on board was amazing, I would be keen to purchase a cookbook if the company were to release one with the items on the menu we choose from each day. Stewards on board friendly and skilful. Musician-photographers utterly professional.
My husband and I consider ourselves lucky that we found "Express to Russia".

07/10/2017

Lori Chan

4.00/5.00

"We travelled in September 2017 on a …"

We travelled in September 2017 on a 4D3N Golden Ring excursion. Our driver was very responsible and respectful
Most of our itineraries listed were as planned.
We did miss some of the sights listed. For example the Assumption Cathedral was closed on Monday and we were not able to see the interior as listed on the itinerary.
On our excursion to Bogolyubovo, our guide decided that the 15 minute trek to Church of Intersession on the Nerl was not worth the effort so we only visited the Complex of the Bogoliubovo Monastery exteriors.
On our drive to Sergei Posad, we were supposed to have a photo stop over at Pereslavl Zalessky to see the Red Square and Transfiguration Cathedral, but our guide claims it was not listed on her itinerary.
Overall we did enjoy the trip.

29/09/2017

Nicky Barclay

4.00/5.00

"Express to Russia is trustworthy"

We booked a river cruise from St Petersburg to Moscow through Express to Russia as well as a transfer from the airport to the port in St Petersburg. Express to Russia proved to be completely trustworthy. The transfer pick up worked smoothly with driver waiting for us on arrival and everything to do with the cruise went well. They had even included some of the 'optional' excursions in our package that other people had to pay additional amounts for. Bottom line is they are real, you can book through them and have peace of mind.
Note: we booked on the Lev Tolstoy - much cheaper than Viking and it was excellent.

23/09/2017

Happy customer.

5.00/5.00

"Perfect 4 day Golden Ring …"

Perfect 4 day Golden Ring Tour. Booking was easy and Express to Russia was very responsive and made sure that we get the tour we wanted. The tour was very interesting and well planed, also our guide was extremely knowledgeable and friendly. I would always use Express to Russia for further trips to Russia.

06/09/2017

Svjetlana

4.00/5.00

"Discovering Russia by Train"

I was traveling 6 weeks by Train. And booked all my routes (Moscow-Nizhny Novgorod-Yekaterinburg-Omsk-Novosibirsk-Krasnoyarsk-Irkutsk-Ulan Ude-Wladiwostok) on the Website "Express to Russia" on one day. I have got the confirmation/ ticket number very quickly by mail. They always wrote a personal message such as "Have a good trip"/ "Hope you are enjoying Russia".
Just one hint what they could do better:
Clearly infroming the passenger about the timezones and that the trains are departing and arriving after Moscow and not local time.
It was written somewhere on the ticket, but sometimes passenger are busy and don´t read it carefuly. :)

04/09/2017

Anna Booth

5.00/5.00

"Express to Russia booked for us 3 trips"

Express to Russia booked for us a cruise from St Petersburg to Moscow, arranged a trip to the Golden Ring towns, a stay in Irkutsk and a trip to Lake Baikal. Everything went very well indeed and was most enjoyable. Anna. Canberra, Australia.

03/09/2017
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