"Fantastic customer service "

I ordered via TikTok shop and realised I hadn’t changed my address after ordering.
Emailed the customer service and within half an hour had a reply. Problem solved.
Customer service at its best.

"not free shipping"

All over the website during my order it was stated that I would receive free delivery.
I contacted customer services and Lauren informed me that I had ordered using a trade account.
I then asked them to let me know , where on my invoice this was shown and I have not received a response.
I left it for over 48hrs in case they were super busy and still no response when I messaged again.
Really not acceptable in my humble opinion.

"I didint receive my item"

I didint receive my item. I ask for money back. They don’t want pay back. !! Avoid very bad coustomer service!!

"Ordered the yeast powder"

Ordered the yeast powder, for my chihuahua who had a yeast problem, an gave it to my jack Russel who was suffering with itchy ears ( after years back & forth to vets, and put on steroids!!) after only a week of using Codys ( chihuahua) brown patches had started to clear, and cocos ( jack Russel) ears had started to calm down and hair starting to grow back, and they’ve both stopped itching..I wish I’d took before and after pics, I’d highly recommend this, my 2 love it mixed with there food an a bit of salmon oil.. keeping them both on this, an is now gonna be a monthly subscription
Thank you

"Herbal Flea "Spot On" Is a Waste of Money"

Your advertising is entirely misleading. You claim a weekly dose of your flea "spot on" medicine will render your dog flea free. Yet when trusting customers believe your marketing, purchase your not inexpensive product, find it does not do as described, all you say is "visit the vet". People are being mislead by your false claims. You should be ashamed. This product is a waste of money and you should not be misrepresenting a product as that is fraud.

"I used this on both my cats an dogs an…"

I used this on both my cats an dogs an used it for 2 months. A now have all got fleas. So I’m fuming. Does not work. Do not buy. All I can say about it is it’s harmless to all creatures including fleas. An it smells nice. Had high hope for this product a it’s rave reviews.. very disappointed an I would give it half a star.

"Brilliant products supplements help my…"

Brilliant products supplements help my 2 English bulldogs love the shampoos leaves their coats lovely smooth and shiny. The natural treat box amazing the dry shampoo lovely I’ve used every fragrance of the shampoos plus the yeasty and blueberry face wash and wrinkle cleaner

"Herbal dog company’s tell great big…"

Herbal dog company’s tell great big lies!!!! Don’t trust them!!!!

"What a fantastic company and products"

Discovered this company on TikTok and have never looked back there products are truly fantastic there my go to people if I need any help or advice they are always there and have loved watching this little company grow🥰

"Do not hesitate!"

I have 2 smelly staffies that absolutely despise going in a bath (although they’d happily jump in the sea/ lochs etc) so thought I’d give the waterless bundle a bash and omg… the stuff is AMAZING!!! I am now left with two beautifully smelling staffies who luv their weekly rub down with their massive towel 🤩 leaving their coats feeling, looking and smelling lush 😍

We also ordered some herbs, due to my older girl getting to that age she just needs that little bit extra support to keep her gleam. We have only just started those but usually my girl is an absolute nightmare at taking anything but I sprinkle her herbs over the top of her meat on her Slodog slow feeder (which is an amazing size by the way!) and she laps it up so that is a great sign in itself 🥰