"My visit to VFS Hounslow was all…"

My visit to VFS Hounslow was all successful cause of Srivani Kumar.
Can’t thank you enough, was kind, patient, helping. The perfect customer's service I must say. She is understanding and knows very well to take care of the situation.
I missed some documents to get them she made it so easy for me to give me time and patiently waited for me to search my documents took me print also of it.
I really would have to go back journey of 2hrs and book an appointment again if I was not served by Srivani Kumar

"Think hundred times before you rent this place for your office"

I have been to several serviced offices, but never seen anywhere like this. I rented a suite but trust me, it was one of my worst decisions ever made.
Health and Safety: You cannot even pee if you are sensitive to dirty smell in the toilet, the surface is slippery with water everywhere, broken toilet-sheet and never repaired, dirty communal fridge, cleaner rarely comes to your room to clean. AC not working if reported, no action taken on time.
Internet is not bad but still not the level of what you expect as per their promises.
Some of the members in the team treat you very arrogantly and communicate with you in a.....attitude. And trust me, if it comes to money, they will threaten you to increase the invoice amount. They invoice you any amount they want if you do anything that may cause an issue. And you know the best thing, they don't care if you have agreed or not, they invoice you and challenge you to increase fee if not paid. The room was too hot once, they were reported many times, but we were not listened to. One day one of the staff members almost fainted. Only after they did something but the matter was still not fully sorted.
They think they can do anything once you rent the office. Worst experience ever.

"Starting to cook already and its only…"

Starting to cook already and its only the start of summer ! All this glass and a broken air conditioning system makes the temperature impossible. Cant open the windows !!!! Welcome to Hell !

"Smart lobby but once your inside its a …"

Smart lobby but once your inside its a dump. The toilets don't work or are flooded. The heating and cooling system broke in mid 2017 and they have not fixed it (2018 now). The cooling system doesn't work and you can't open the windows when it gets hot because of all the glass. In the mornings its freezing and the heating doesn't work. Parking is hell. They ticket you for everything by an external company and the external company chase you for the money whether you broke the rules or not. They try to subsidize the rent with unfair and aggressive ticketing practices. The whole place is often covered with rubbish, and the leaves are not cleared in the winter. The bins are not emptied regularly and are often overflowing.