"outstanding"

outstanding, these guys are brilliant, the paintwork the build quality, all genuine parts in my repair. Exactly what you want when you get your car fixed.

(Customer with the Navy Mercedes Estate)

"No attention to detail or care"

My car was not written off after a bad accident due to it "being in such good condition"...their words.
On receiving my car back the repair centre had missed part of the body work that they were supposed to paint and there was overspray all over the car. Wind deflector damaged by tape used in spraying also. Tape marks on paint work and glass. I emailed them and got no response and had to go through insurer. Went back to them in person eventually as still no joy and they said they were waiting on me to come back and had been made aware by insurer.
Car was left back in and the painting error was corrected and they were to address the overspray. Car received back in the dark in the rain and on later inspection there is even more overspray than there was before. I have paid elsewhere to have this resolved as I would not be happy to trust them to resolve it.
Positive aspect: reception staff 👍

"I was most impressed with the service and work provided"

My dad asked me to post this review as he was most impressed with the workmanship that was carried out to repair his Mercedes 220. The reception staff were courteous and very helpful. They went over and above the call of duty. He would recommend this company to anyone, they are very trustworthy.