"Help when and where you need it."

Help when and where you need it.

"Dr Gezel Saheli"

Dr. Gezel Saheli was very nice and asked a lot of questions. It was easy to connect on the link for the appointment.

"Therapist trauma dumps "

Therapist trauma dumped on me and had the 90 min intake last 2.5 hours!!! Do I get paid? I shouldn’t know more about my therapist than she me. Also, it’s impossible to cancel appointments. I’ve called twice and have received 3 texts and calls after reminding me of my appointment 🤦‍♀️

"No direct communication from Doctor…"

No direct communication from Doctor Melton after contacting for 48 hours. She changed my medication without notifying me in advance and would not follow up with me when adverse side affects occurred.

"No Appointment reminders "

I made the appointment for ADD. I typically use Google calendar, add appointments there and keep my appointments. I missed my first appointment. It was a few weeks out from when I first scheduled and I simply forgot. I usually receive appointment reminders, check my calendar and find that the appointment is already there. With this appointment, I did not receive any communication from the office after I booked the appointment and gave them my insurance AND credit card information. As a remote service treating people with ADD sending reminder emails, like every other service that uses digital means to set the appointment, would improve things for patients.

"No communication, don’t properly bill insurance, charge patients full price and stop responding! "

They were unable to properly verify my insurance benefits. The team was not proactive at communicating any issues. I have been forced to call multiple times to try and resolve the billing issue. They are now no longer responding to emails or helping me get the appropriate paperwork so that I can properly file a claim with my insurance company. They never filed a claim and just charged me directly and won’t help resolve the issue. Feels like a scam organization looking to just charge clients full price and lie about using my insurance.

"The link I was provided for my call did…"

The link I was provided for my call did not work.

"blew up my phone to make an appointment…"

blew up my phone to make an appointment only to find out days later that they didn't even take my insurance

"I will never use or recommend this…"

I will never use or recommend this service. Ever. Within two hours of an email saying I was "accepted" and should follow the provided instructions to schedule an appointment, I was called by a rep to schedule an appointment. It was a work day and I was working. I could not follow the email instructions while I was in meetings! And I certainly did not appreciate getting a phone call. This "service" seems to care much more about its income than about the needs of people who try to use it. Update:
As to the "reply" this review received ... the service *did* contact me by email, but was so impatient that it contacted me by phone just two hours later. The second contact was unnecessary, intrusive, and very pushy. I stand by my initial review.

"Looking for benzo help associted with tolerance insomnia I spoke to this doctor because he was…"

I spoke to this doctor because he was recommended online because of his experience with benzos. He did not change or increase my benzo prescription and offered a sedative antidepressant as an option but antidepressants have not had a good effect for me since I've been trying to solve my problem. He was very nice and seen knowledgeable but I am no closer to solving my issue.