"All good accept they didn't give…"

All good accept they didn't give estimate time for delivery. Just got an email saying order processed. Whatever that means.

"Package is reliable and the note inside…"

Package is reliable and the note inside felt personal. Good experience overall. Good quality cigars too

"Ordered arrived promptly"

Ordered arrived promptly, great smokes that came with a boveda pack 😀

"Dispatched when said would be"

Dispatched when said would be. Decent cigar selection this month and last.

"I haven't received my order and unable…"

I'm very happy with the product and the quick response smokingjacket with the query regarding delivery.

"Quicker turn around than i expected"

Quicker turn around than i expected. Very happy

"Excellent service very fast and product…"

Excellent service very fast and product as described *****

"Six stars if I could"

Beyond excellent, they went more than the extra mile to help a beginner like myself out. I will become a regular, the little things go along way. It is great to know "old school" service hasn't died.

"The Smoking Jacket is a fabulous shop…"

The Smoking Jacket is a fabulous shop and Sonal is a wonderful proprietor. Great range and price; wedded with fabulous expertise and a willingness to share knowledge with those not as clued up. Genuinely worth calling in and/or ordering their monthly subscription boxes, fabulous value delivered to your door.

"Really good customer service"

Really good customer service, and a great selection of cigars.