"Absolutely amazing customer service"

Absolutely amazing customer service, I received such care when trying to find the correct books for my upcoming course. Could not fault the work ethic or customer service one bit. No other words than 11/10!!!

"Great content. Amazing service"

Have got a number of books from Class over the years and the content has always been great, especially ACP! I had a question with delivery and return/exchange and their Customer Service team were amazing and very helpful!

"Customer service disappointing"

Iv purchased a few books from CP and each book as been what the description has been, but I can purchase them through Amazon and other distributors as well. HOWEVER, I can’t say the same for their customer service or staff. I entered a competition on their website for a book and received a genuine email stating I’d won. Iv never received the book. I contacted them direct through their website and via other formats. Never received a response, nothing. Firstly, Don’t hold competitions and not pay out! Secondly, always respond to your customers. Poor experience.

"Very poor inflexible customer service…"

Very poor inflexible customer service with no alternatives offered for a textbook that I needed to return after finding out it had already been purchased. This was a Christmas gift, bought 26.11.24 and tried to return mid-Jan 2025 as didn’t find out it was a duplicate purchase until early January.

"Very quick and easy to buy "

Very quick and easy to buy
Definitely needed this book as a student paramedic

"I found it to be reasonably easy to…"

I found it to be reasonably easy to use, but did have a slight issue with code for the book, getting it done correctly whilst using a small mobile screen. Apart from that I found it to be straightforward

"The wellbeing and resilience workbook "

Have just received my book and I've just had a quick glance and I'm very impressed with this book. I am very impressed with the content and I think I'm going to learn a lot thank you class professional for another outstanding book

"Found the course very interesting clear…"

Found the course very interesting clear and engaging instructors very impressed all and all would recommend to anyone

"First class service "

I needed a copy of JRCALC pocket guidelines in a hurry for an event I’m working at the weekend, I rang them up and spoke to a really helpful lady that said she’d keep an eye out for my order, she rang me about 20 minutes later to say she’d received it and would get it shipped straight away. I received it the next day. Amazing service!

"Maddy from CPP was so amazing- Excellent experience"

Maddy from CPP was so amazing. Extremely kind, quick and efficient. CPP is very lucky to have you as a member of their team.

She is really proactive and she addressed all my questions with understanding and profesisonalism.

I had a great experience