"Tom was very informative and not a…"

Tom was very informative and not a pressured sale

"Paul was really helpful and…"

Paul was really helpful and understanding of my predicament

"Excellent Customer Service"

The service from the customer advisor was very professional and second to none.

"Helpful member of staff"

Lola was extremely helpful and pleasant. She made every effort to make things easy. A lovely person

"Very Good on the telephone I would have…"

Very Good on the telephone I would have given 5 stars but waiting to see if everything I’ve been told and expecting in the post is delivered

"Friendly,professional and clear with…"

Friendly,professional and clear with information

"Cold called vulnerable lady who was registered with TPS"

Cold called my mum and changed her energy (bundled in with SIM) - my mum didn't really understand what she was signing up for (she had only recently changed her energy to a good deal) and the SIM was going to cost her double what she was already paying. I complained to UW and they investigated it but apparently Utility Discount are allowed to cold call (even if someone is registered with the telephone preference service - as my mum is).

"A very professional interview"

A very professional interview

"Great guy"

Great guy. Excellent

"It was a pleasure to speak to someone…"

It was a pleasure to speak to someone who explained everything clearly and answered all my questions