"Great Tracker Company"

We have used SO TRAK for a number of years now & have always had a great service. The App is so easy to use & means if im not by a pc i still have a complete over view of our fleet of trucks which i can immobilise instantly using the app.

"Please avoid like the plague"

I would give zero stars if I could.

Absolutely diabolical company. Very Poor Service and very unprofessional staff. The owner seems to think that he can get away with anything!

Don't get me started on their system. Their remote Immobilisation broke my machines....cost me £000's to fix, not to mention the down time!. The tracker says the machine is one place when its actually somewhere totally different. defeats the whole objective of GPS Tracking.

Bunch of cowboys. Now they've got my money, they don't want to know.

"Had lost faith in tracking companies"

Had lost faith in tracking companies, but thought So-Trak to be a simple and easy process when it comes to tracking my machines. The process from start to finish was very efficient.

"This company is abysmal"

This company is abysmal, they sent a fitter out to a site that we where working on ( 37 k worth of work) he fiddled about with our tracked chipper and left, we turned it on and who would of believed it it didn’t work!! I phoned them up and he reluctantly came back and almost squared up to me, he soon realised that he had cocked up and apologised which was very embarrassing for me. Two months down the line I have had two dead shorts on the machine, the second resulted in a fire on my fuel pump side. I’ve spent £ 1520 on a complete rewire of my machine. This company are not fit for purpose. DO NOT USE THEM.

"The director of this company is a…"

The director of this company is a Complete idiot, I’d avoid at all costs

"AMAZING"

After meeting with SO-Trak I was extremely pleased with their professional and knowledgeable approach to security and telematics. We have a mixed fleet of both plant and machinery, the solution is very flexible and the fact we can immobilise our vehicles and plant was a real added plus. Would highly recommend when looking for tracking services.

"Avoid At All Cost, No time for small customers, computer system is exactly the same when it eventually worked"

Avoid At All Cost! Moved to So trak around a year ago and have regretted it daily, iv now moved to another company. Told me they had a better system and basically it was exactly the same, they sent out a rude mechanic to change the sim card in the tracker? The mechanic was driving an old car which I found strange, I was given a new password and when I tested the system it didn't work and it took 2 weeks for it be be fixed. I tried calling but the office was always closed, I think its because I'm a small customer they didn't really care about my machine.
I dread to think what would happen if my digger was stolen.