"Great Car dealer. A pleasure to deal with."

Tim and Tristan are the best car dealers I have ever dealt with. They are clearly enthusiasts and pick some great cars, not any old rubbish to make up numbers. The whole process from booking an appointment to delivering the car was seamless. There were no high pressure sales and they let me go over the car and test drive it in my own time.
They sorted out a couple of issues before delivery and dropped it off at my house when ready.
Extremely helpful with a warranty issue that arose and took the stress out of it.
I can't recommend them enough for being so helpful and so pleasant to deal with. I would have no issues buying another car from them again.
Great guys and genuinely nice people. Thanks for everything.

"Probably the best car purchasing experience…"

Probably the best car purchasing experience I've had. I'm pretty old school and prefer to view and test-drive before committing to purchasing although online purchase and delivery were options.
I was travelling from Reading by train so Tristan arranged my picked up from Cardiff station.
The vehicle condition lived up to my expectations having viewed the professional level photos on the web-site. Tim and Tristan were friendly and informative.
Their Website is easy to navigate and contained the necessary information I required.
During my inspection I identified a problem with one of the heated seats. Tristan arranged for this to fixed by Mercedes prior to me collecting the vehicle.
Fully satisfied.

Would I make a purchase from Tim Hayward Car Sales again, certainly.

"Great customer service, would recommend"

Absolutely brilliant customer service, I didn't buy a car from the guys but they've been brilliant so still wanted to review my experience. Not the stereotypical sales people everyone talks about, after telling them about a horror story I had buying a car from elsewhere earlier in the year the guys at Tim Hayward were the complete opposite, couldn't be more helpful, arranged an appointment to come and look at a car which was ready to go straight away as soon as I arrived, it wasn't right for me, based on personal preference, not a reflection of the car at all, they let me test drive two other cars and spent time with me to go through the finance options and warranty options, although this wasn't pushed onto me, I asked about this as an extra. I didn't buy the car as the finance deal didn't fit in my budget, the downside of buying a slightly older car, I've found their prices are definitely competitive when compared to some of the other dealerships around the area.

"Great service"

Good communication, did what he agreed to do prior to purchase. Met at train station on day of collection, vehicle was as described.

"Don’t do it!"

Months of problems and stress after buying a car from here! The car was faulty! They took my car back to “fix” it….was still faulty. They wouldn’t give me any information or proof of what they had done to the car. I ended up losing thousands, they only care about profit!

Stay away from them.
It’s not worth it!

"Great car, great customer service"

The car was presented in superb condition inside and out and drove really well, completely belying the age of the car. Tim and Tristan were friendly, knowledgeable and first-rate to deal with.
Unfortunately the car experienced a problem due to a faulty battery on my journey home (several hundred miles), but Tim was able to assist in getting me going again over the phone, and had the battery replaced under warranty with no quibbles.
Over a thousand miles later I am still delighted with the car and would recommend Tim Hayward Car Sales wholeheartedly. I would definitely buy from them again.

"Straightforward car purchase"

Straightforward car purchase. Tim agreed to have the car serviced, replace 2 tyres and obtain a second key. all these were done - although the second key took months due to the Jaguar dealer being very slow. Tim also paid for a module that was needed to match the new key - which wasn't cheap. Recommended.

"I bought a BMW 3 Series from Tim…"

I bought a BMW 3 Series from Tim Hayward car sales and dealt with Tristian, They really did make me feel at ease, working in the Car sales myself I was expecting some sort of sales tactic but nope, The choice is completely up to yourself and if you do need a hand or have a question they're always willing to help, The car I bought is immaculate for age and millage, I would use them again for sure and also recommend to family and friends !!! Thank you all for your work

"Thank you Tim and Tristan for your…"

Thank you Tim and Tristan for your continued excellent after sales service.
It’s not just the cars , it’s the after care too.
I wouldn’t go anywhere else and I’ve never experienced such excellent after sales service and nothing is ever too much trouble.
An excellent assortment of cars sourced by petrol heads who know what they’re talking about.

"Best independent dealer experience!"

Dealing with Tristan at Tim Hayward car sales has to be the best independent dealer experience I've had (and I've had a lot). These guys know and love cars!

I purchased a 2011 Mazda 3MPS in time warp condition with only 25k on the clock. All the car needed was a replacement drivers side wing mirror due to having a cracked housing. The mirror cost £350 but was ordered by Tim Hayward cars direct from Japan, via Mazda and has arrived as promised. The car is now like new again.

Wouldn't hesitate to recommend!