"Paint colours never match when you buy…"

Paint colours never match when you buy more than one tin in the same colour - pathetic

"Not suitable for roof membrane repair "

Bought polar seal tape to fix loft membrane hole did not stick adhesive is useless after a day went up to check and it had fallen off not recommended for roof membrane repair. Have given 4 stars when it should only have 1 so people get to see the review.

"Can't do a zero"

Can't do a zero
They claim their patio paint covers up to 55square meters.
Ordered a tin of mid grey to paint patio slabs.
Used a roller as one of their suggested methods. The tin only covered 18square meters. Far, far below what the stated the maximum coverage is. Think they pulled numbers out of a hat.
The part painted dried a looks more of a baby blue.
Wrote to the supplyer on their Facebook page, and......... Nothing
Think twice before buying

"Fantastic customer service!"

Fantastic customer service!! I needed some advice for a very unusual outside painting job at home and one that the usual paint companies could not deal with. I got in touch with Polar who seemed to have a variety of paints that may do the job so asked for their help. A special mention to Anne who understood what I was trying to do, liaised with the Technical team on my behalf and provided me with options and advice on a Bank Holiday. Not many companies would go that far for a £70 order. Thank you Polar and thank you Anne.

"Stay well clear don't order from them…"

Stay well clear don't order from them complete crooks
Ordered some paint from this company via b&q market place paint never arrived contacted polar spealist Coatings direct never got back to me they take your money and don't send items.

"Incompetent and apathetic"

Ordered Shed Roof Paint. 2.5 litres in anthracite. They sent me 1 litre of white anti-mould paint.

Sent it back and reordered only for them to make the exact same mistake.

Wrong product.
Wrong size.
Wrong colour.

Not once! But Twice!

I emailed them about this and got an apathetic response.

Stay well clear.

"Ordered 1 tin of paint"

Ordered 1 tin of paint, didn’t arrive, said they will send another, still hasn’t arrived. No one answers phone or gets back to you. Either they’ve gone out of business or paint and coatings is something they do on the side.

"Excellent products but need a better carrier"

My first order from this company and I’m pretty happy overall. I bought 5 litres of anti damp paint. Seems very good quality. It’s based on Pliolite resin and I’m familiar with this stuff having used Pliolite Masonry Paint on my house. I’m hoping this will be equally good as a moisture barrier. Time will tell.

In terms of service it would have been five stars if their carrier had managed to deliver overnight as advertised. Instead my paint arrived a day late. The delivery driver was however very professional. Reading other reviews the only criticism of Polar seems to be around delivery performance and transit times so perhaps they need to review their choice of carrier as the current one doesn’t have a particularly good reputation and it’s clearly reflecting on them.

"Polar Paints for excellent service"

Paint ordered direct from Polar arrives in perfect condition unlike when it comes via Amazon which leaked from bad packaging and care and had to be returned.

"Ripped off"

Paid for two items only received 1