"Extremely poor customer service"

I ordered an item on March 1 that was supposed to be delivered in 2-4 business days. On March 8th (now 5 business days later) I wrote to them to advise that I still had not received a shipping notification or any updates on my order. They finally emailed back a week later (on March 15th) saying that 'my message was in their junk folder' and that they somehow also missed my original order and will send it out that same day. Its now March 26th and I still have not received the item I ordered or a refund. Avoid this company.

"Absolutely love this brand"

Absolutely love this brand! Amazing quality and great customer service. I have ordered multiple times and every time it has been a great experience. Highly recommend!

"Awful customer service…"

Incomplete order sent - it took many emails to get them to send out the missing item (they said they’d sent it on several occasions when they clearly hadn’t). The item never arrived and I was then accused of lying about it, as it said delivered (like packages never go missing!). Horrendous customer service. Avoid at all costs!