"great service from start to finish…"

great service from start to finish quick response times
and end product was exactly what i wanted

"Excellent communication throughout"

Excellent communication throughout, great truck at a great price.

"Very easy to deal with kept informed…"

Very easy to deal with kept informed from point of ordering up untill delivery

"Very happy with our new truck"

Very happy with our new truck. The the process was quick and easy no complaints at all.

"New Nooteboom Trailer"

Communication was easy and the deal was concluded quickly.

"improvment required in the purchase process"

Overall, after good experiences in the past, this purchase has had its issues. I do not want to go into too much detail, but better communication would have helped. Also, an improved understanding of the situation would have been prudent. At times it was felt that a "the issue is with you not us" attitude was all that was going to be offered, along with pointless analogies that sometimes felt quite offensive and undermining. Saying that, it would not put me off requesting quotes in the future, but, would count towards any final decision for a purchase.

"MACS Trucks The Place To Go For Quality Trucks"

We have dealt with Macs trucks for a good few years and they provide a trouble free buying experience

"FANTASTIC"

My review is from a drivers point of view, which holds as much weight as a company review. The company I work for Eurocell Recycling (Midlands). Leased / hired a DAF hookloader from Mac Trucks 5 years ago which I was the sole driver. Nothing was every a problem or to much trouble if things went wrong, which rarely happened, apart from new vehicle teething problems. Which in my experience were sorted out without an issue. So much so I collected my new truck today from Macs a DAF 530 CF Hookloader. EVERY member of staff seem like family from mechanics to Directors. Why can't every company take a leaf out of their book. QUALITY customer service, that isn't false at any point. No wonder Macs and their family team win awards in industry. Thanks guys. Tony

"No plating certificate in vehicle and…"

No plating certificate in vehicle and apparently l can’t have the V5 for the vehicle for six months

"New Volvo crane lorry is a great buy from Mac's"

We have been searching for a new crane lorry for some months and contacted Mac's Trucks over this period for a number of quotes which were always prompt and comprehensive. The long lead times for all new lorries is a problem these days but we were able to secure a cancelled order from Mac's and are now the proud owners of a new Volvo 18T crane lorry. The handover training to our own drivers was very thorough and appreciated as part of the purchase. We wouldn't hesitate to buy another crane lorry from them in the future.