FitPro - Fitness Professional CPD Education
peter webber
"Competitive pricing and always there at…"
Competitive pricing and always there at the end of the phone when I have any questions.
Sophie Millett
"Excellent customer service and Excellent Insurance"
Excellent customer service and excellent insurance. Can't fault it.
CKP
"Website down, no updates given"
Website was down for schedule maintenance, which is standard and expected. They did add a notice to their Facebook Page explaining this. However there were no updates provided, and no timeline listed. On their maintenance message it stated that you could still contact them by phone and email. They were uncontactable by either. They did not keep people informed, and there were many of us left in the dark. So much so we were checking if the company had closed.
When contact was re-established, the feedback I provided did not feel like it was taken on board at all. I was left to feel that they might let the same situation occur again and that they thought that this behaviour was ok customer service. I renewed with them due to the short time window but I will be reviewing this for next year.
Update - I really appreciate Fitpro reaching out to me, after it was all sorted, and asking for my feedback. I had a lovely chat with Teresa, who sounded like she really took on board the feedback and was going to pass it along.
MIKE
"Wry quick and easy to get coverage…"
Wry quick and easy to get coverage required
Chris Treacher
"All good simple process to reactivate…"
All good simple process to reactivate my Account
Tony Taylor
"Thanks Darren "
Thanks Darren
Very slick
Stuart
"Very easy to use and great products"
Very easy to use and great products
Esther J
"Easy to follow website"
Easy to follow website
PAULINE
"Very helpful )"
Very helpful ), got my insurance done pro Rota which helped my start up costs.
Ruth Morriss
"Quick"
Quick, friendly, did the job.
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