"Worst Hosting, No support"

Worst hosting experience ever, they never responded to support tickets. they have a good portfolio website to catch visitors. but after payment, no one will know where I have to go. 3rd day has passed my order is still in a pending state. when I open up a ticket they never respond. really the worst ever. new users, please don't be fooled by the website when they have nothing to respond to or nothing to give you.

"Hosting is OK, but support bad - * update"

Hosting is OK - some features lacking, and support is terrible.
Right now my whole reseller server has been down for over 12 hours, so all my customer sites are down, and i can't get any reply from support - email or phone or tickets!
Ok, so got the message now about the DDOS attack, and i appreciate that they are trying to rectify it ;-)
Could still do with faster responses to support enquiries and the phone needs to be answerable.

**** and now...still waiting for further replies to my ticket from 2 hours ago?
All i asked for is a backup of my accounts so i can restore the mission-critical ones to a temporary server!
Come on guys - a little support here would be good! :-(

"Great service, great company."

Great service, great company. Have been a customer of Zeus Cloud now for many years and I've always been very happy with the service and systems in place.

"I wholeheartedly recommend them"

I have been using Zeus Cloud as my web hosting provider for the past few months, and my experience with them has been nothing short of stellar. The exceptional services, reliable infrastructure, and top-notch customer support have consistently exceeded my expectations. I wholeheartedly recommend them to anyone in search of a reliable and efficient web hosting provider.

"Attention to detail and incredibly helpful"

I had an issue with some software that I'd installed and due to an update from a 3rd party software company failing it caused some files to be corrupted/deleted.

Through their incredible support, Mark and the team were able to get a backup of the site restored and I am extremely grateful for all their hard work and attention to detail.

They continue to be the best.

"Best Hosting With Cheap Rate."

I Recently Start Using Zeus Cloud.
My Experience Its Good, Super Fast, Cheap Rate.
Thanks, Zeuscloud.co.uk Team

"Childish company run by a child!"

This company used to be called UKBSS. Recently they changed to Zeus Cloud. I was hoping that this would see a change in management and attitude towards customers. Unfortunately not. I purchased their cPanel reseller start-up package which has unlimited storage, bandwidth, ftp, domains etc. Unfortunately this company is run by a person that looks to be just out of nappies because as soon as I had to raise a ticket to request that I get my unlimited data/quota etc. and chased after 20 minutes due to me not being able to create accounts, i had a 'lovely' response from their CEO - Mark Grindey. It goes a like this:

ME: I need this sorted immediately as i cannot create accounts without a package and i cant create a package because you keep disabling them!!! If you don't sort it right now it will have to cancel and get my money back
------------------------
MG: Im sorry, a 20 min response is not good enough for you, If you're not happy thats ok. We will refund it.

I'm not sure why you came back if you are not happy. Cant please everyone can you?

You'd find that you changed your root account package and did not set your limits so I'm sorry you are not sure how hosting works.

This is user error and not hosting :)

I was in the middle of responding when the CEO of this horrid company decided to action my request which was appreciated but he went to the extreme of banning my IP address from accessing their portal, i assume in order to prevent me from tearing him a new a*** hole over it. So if you read this Mark, heed my warning - Don't you ever attempt to call me a user and point the blame at my when your systems are not fit for purpose! you a NOT CEO material in my opinion and I feel sorry for those working for you as I can only guess that its a terrible working environment.

This company is not customer focused, they think they are the mutts nuts but in reality they need to grow up!

"Award winning support and best hosting service ever"

The best hosting service you'll ever come across, they have award winning support and the most reliable services and support, there is no need to doubt Zeus Cloud because from the bottom of my heart, I´ve never had issues with the services neither with the support. They treat you with respect and gives you a warm welcome to their lovely services, their dashboard is really user friendly, you're able to find anything you need easy and simple. Trust me, you won't regret being a customer with Zeus Cloud and you will be surprised how amazing their services and support are. As i've been a customer with them for a good while now and i know for sure that i´ll stay here for good. <3

"V Pleased with customer service and…"

V Pleased with customer service and Great Hosting!

"Love their support with fast reply and…"

Love their support with fast reply and the reselleraccount works great and fast.