"If I could give this company 0 stars I would ! DISGUSTING "

If I could give this company 0 stars I would..After purchasing a E collar ..and using it correctly! my poor dog ..extreme barker suffered horrific burns. I was not aware this could happen and yes feel the guilt terribly. Contacted them immediately to which they said it was not possible but to send collar back to them for testing and we would get a refund and vet bills paid ..which I did ..Took her to vet who confirmed in a report injuries were a burn due to collar ! Christmas happened so gave them time sent vet bills. We had to chase them and eventually got told report said nothing wrong with collar and not possible it could be a burn ( the vet is wrong) and see you in court if u want any refund or vet bills paid ! no compassion for my poor dog ! Emails and whats app got ignored after and no collar returned which cost £102
I am truely appalled and have had my eyes opened to the devastation of e collars They CAN and DO inflict injury to yr dog and should come with clear warning of this. SHAME ON YOU VON WOLF K9 for your lack of compassion and ignorance totally washing your hands of it. DISGUSTING

"herm sprenger"

Bought a herm sprenger, top quality and came in good time.

"Hermsprunger collar - a game changer "

Bought a hermsprunger correction collar from Von Wolf after being recommended by a dog trainer friend. Was sceptical and a bit worried as it looks a bit aggressive but have to say it’s been a game changer. From a boisterous, reactive ( in a happy way) Staffy who would not walk past a dog, child or other human without wanting to make friends, I now ( after a week) have the dog I always dreamed off. Even now she corrects herself and I don’t have to say any more than ‘no’ or ‘heal’ and we just keep walking.

"Shipping costs for small items"

Von wolf are quick enough to increase their standard shipping charge for heavy items, but are not so quick to reduce it for small light items that could easily go by standard letter post.
I bought a pair of contact points for a Dogtra collar. I was charged £7 for delivery.
It could easily have been sent by standard 2nd class letter post, and would probably have arrived quicker than the five days it took by Fedex.
To partly offset the shipping costs, I felt I had to buy an extra item which I neither needed nor wanted.
I would give the product 5 stars, but only 1 star for service, so I went down the middle with 3 stars.

"scratch pants and jacket for female !!!"

I needed to order some scratch pants and jacket. Being a female it was difficult to get the sizing right. Also to make it more difficult I was time restricted. The ladies in office were fabulous. They even tried the kit on for me so that no mistakes were made as I wouldn't have had time to return. Brilliant customer service. Thanks ever so much.

"Another great buying experience."

Another great buying experience.

I have previously purchased from Vonwolf and returned to buy a protective dog vest (Dog Armour Pro). I recently blocked an attack on my dog, but witnessed the mauling of another dog attacked and shaken by the dangerously out of control ‘guard dog’.

I was grateful for the time given on the phone, so I could check stock, and also for the fast dispatch once I had ordered.

The dog vest arrived today in time for the afternoon trip to the park. After the recent incident, I felt much more confident about my dog’s safety. The price for the protective vest is less than a tenth of my friend’s vet bill (so far) for her poor dog.

"Very quick delivery"

Very quick delivery. One of the best places in uk for high grade equipment 👍🏼

"Perfectly made products"

Perfectly made products, well manufactured........ brilliant customer service. Very knowable staff.
In an industry where products need to be at the very best for everyone's safety and animal welfare wellbeing. This is place best I've come across. Thank you

"1st ever dealing with this company"

1st ever dealing with this company. I had questions before ordering and had a reply quite quick, which answered my inquiry very quickly. Put my order in the same day and received my order within 48 hours. Very happy with everything and will definitely be back to get more equipment.

I can highly recumbent with this fantastic company.

"Ordered Herm Sprenger Brass Ultra plus…"

Ordered Herm Sprenger Brass Ultra plus as well as collar safety line on Fri ,arrived on Mon ,was surprised how quick delivery was . definitely use Von Wolf again .
well recommend many thanks