"Fairly obscure part, delivered with no problems - excellent"

Dead straightforward to use, excellent source of diagonal dropout chain tugs. Would certainly use again.

"Great and fast delivery"

We have not unpacked it fully but it came like in 2 days and everything looks fine. The price and the speed of the delivery for our bike carrier was unbeatable. We are glad we found it at veclo :-)

"professionalism"

I am very satisfied with the purchase is just what I needed in this company and I have detailed to perfection

"Good prices and service"

Good prices.
They didn´t have all items in stock. It was sold out and the supplier couldn´t say when to provide the item. After contact by mail, Veclo changed my order and send the rest of the items. It took a while, but i got my order and recieved my money back. So, all good!

"Excellent, rapide, je recommande!!!! A++++++++"

Excellent, je recommande!!! A+++++++

"Great products and service"

We ordered several items and one was not in stock so a partial order was sent and was received in 3 days. The help desk kept me informed when the rest of the order was due (by email and phone, the order was time sensitive) and let me know when it had arrived at their end, it was sent the same day they received the rest of the order and was again received at my end in 3 days.
Veclo being a Dutch company, I found out very quickly their English was better then mine on the phone.
It's a shame they do not send to Australia as I would like to continue to be a customer.
The only problem we had was a glitch in the banking but it was sorted out very quickly with a minimum of hassle.
Thanks

"spot on"

No mess or fuss, job well done.

"no information about the delay of delivery"

For instance, I haven't any idea about the moment I will receive the cycle set; without it, the trailer is without utility. I think that the comany should inform me better about the situation.

"Nothing to complain!"

We ordered a bicycle trailer and it arrived 4 days later in germany. That is really fast!

"Good attention and quick & clear answer to doubts"

I received my order with some delay caused by supplier delay, but they explained me the cause and even they give me the option of canceling my order if I wish.