"Not reliable"

I placed an order for a book that their website said was in stock. Over a month later the order status still says processing. Contacted them twice by email with no response.

"No detectable flaws, great prices"

Books are supposed to be slightly defective. I purchased 7, and all appear to be perfect. Great prices, great products. Very happy with the books. Will purchase from them again.

"Responsive and fast!"

I live in USA and ordered exactly one week before Christmas. Kidsbooks shipped my order the first business day after I ordered and the item arrived on Christmas Eve!! Super impressed and will definitely order again! Thank you for great and prompt service.

"I was skeptical...not any more"

I was skeptical. That was 2 years ago. I've placed at least 4, maybe 5 orders. I was wary given that they describe these as surplus books and mention minor wear and tear. Thus far, all my books I have received have been pristine and look brand new. The ONLY thing I noticed was a small red or black dot on the binding. I barely notice it. The discounts on books are amazing. This year, I am able to purchase a good chuck of my daughter's teacher's book wish list at a considerable discount. This allows us to buy her another item on her wish list and still stay within our budget. I highly recommend this website. (shipping is a little slow but that's really the only negative.)