"We been expecting better results"

We been expecting better results, we had issues with plumbing

"Absolutely amazing experience dealing…"

Absolutely amazing experience dealing with Lee and his team at Total Bathrooms. We had to choose 3 bathrooms and Lee made the whole experience so enjoyable. He was knowledgeable, patient and supported us through the whole experience. This isn’t our first time with total bathrooms, there products are such great quality and priced competitively, we wouldn’t go anywhere else, great value , excellent customer service what more could you ask.

"Outstanding customer service "

I've always received constructive help, advice, guidance and outstanding customer service from the Total Bathrooms team! I keep returning!!

"Best customer experience in years with Tom"

Tom has provided me with the best customer service I have experienced in a very long time. He is knowledgeable, responsive, helpful and just goes that extra mile. I knew Total B had a good reputation - was really pleased to find that was a well earned reputation.

"Bathroom purchased recently with the…1July"

Bathroom purchased recently with the assistance of Andy Webb.
There were one or two blips but they were dealt with efficiently and that in my opinion is the true test of a good company. My blips ironed out super fast by both Andy and also a shout out for a gentleman called Rob who was a star on video cam.
I would recommend In a heartbeat.
Thank you for helping to make this a stress free experience.

"Bathroom refit"

Invaluable help. My wife and I are both oaps and were strongly advised by family members to update our bathroom, especially the overbath shower. A walk in shower for safety reasons was recommended. We sought the advice of total bathrooms and andy Webb carried out a site survey. Because of his help and guidance total bathrooms were assured of our custom. We were delighted with the quality and price of the products they sold and found the staff friendly and helpful on our subsequent visits to the showroom. A mention also for the pleasant attitude of the delivery driver who gave us a prompt delivery to our house. It was a welcome pleasure to be able to deal with the same staff member throughout the ordering process.
We would definitely recommend total bathrooms to others. Andrew and Jan Craddy

"Very helpful"

We used Total Bathrooms to source a lot of components for a self-managed new bathroom project, visiting the showroom and warehouse on a number of occasions.

Everybody we dealt with was pleasant and very helpful. The company also has a great seconds' warehouse, where various components can be picked up at a great discount (some of them are damaged but there are a lot of no-fault returns there too).

Recommended

"Purchasing experience"

The whole experience, from first contacting them to getting the final quote has been extremely efficient. Would highly recommend them, especially Andy Webb who went the extra mile to help us bring both rooms in on budget and with the spec we wanted. First class service!

"Great service and customer care"

I've bought various bathroom items from Total Bathrooms and they are always really helpful. If any items are missing or not included then they are quick to provide them, usually free of charge. For example, I had installed a sink unit but the waste pipe was at the wrong height to connect with the existing pipework. They happlily gave me a U-trap that had an exit at the right level.

"Exceptional level of competence and professionalism."

We've been shopping at Total Bathrooms for over a year, with multiple renovation projects at home and in our guest houses, and it has always been the most pleasant, professional and comprehensive experience. I am always confident about getting the best choices for our designs, thanks to Tom and Lee and Andy and the other team members. No matter who you talk to at Total, you always feel like these people care about your project and absolutely always mind your interest and budget. The product choices can seem overwhelming at times, and the guidance you get is essential. You truly don't feel like you're doing any project alone. I think this is an exceptional team and we are very grateful to have such a brilliant business in Bath!