Perfecthousesigns
Katrina
"Well made and speedy delivery"
Well made and speedy delivery
Mrs Susan Lawson
"The sign is perfect great quality"
The sign is perfect great quality
John Metwashlh
"Good quality and same ads"
Good quality
Neil House
"Great product"
Great product, quick delivery at a decent price
Bryan
"My new house sign"
Great product at a good price
Leyton Austin
"Zero customer service "
Ordered a sign for my house name. I specifically asked for capital first letter then lower case, but they sent it all capitals. When I raised a complaint there response stated they can't use lower case as the letters would be to fragile, which is just an excuse not to rectify this or send a refund. No where on there website does it say it must all be in capitals and using lower case letters doesn't change the thickness or strength of the letters. They sell very similar signs with tiny letters for the street name so what's the difference other than an lame excuse.
They don't answer the phone or respond to their web chat and only responded once to several emails I sent.
This company offers great value but zero customer service if they get it wrong. Good luck trying to get your money back...
18-Sep Update
After 2 days of no response, Perfect House Signs responded within 30mins of this post going live. They offered to remake the sign as requested (as it was possible) and send an image proof using the small (lower case) letters before they re-made it. Having already ordered a sign from an alternative company, I asked for a refund. In short they were happy to send a refund, but only 'after' I removed this post, which to me feels like blackmail. I care more about their behaviour than I do a refund, which these days is less than a round of drinks at the local pub or coffee shop.
This company really needs review their conduct and understand what customer service is.
imtiaz AlliCustomer
"I am really pleased with the House Sign…"
I am really pleased with the House Sign which I have received from you. It is very nice and brilliant. I may order some more in the future.Thanks
Paul Nicholas
"The house number plaques look great"
The house number plaques look great. I'm very pleased with the finished look.
Stephanie Catterall
"States it was dispatched 7 days ago…"
States it was dispatched 7 days ago with a 3-5 day delivery.
Still hasn't arrived
Still haven't replied to my queries as to where my product is
Elizabeth Bentley
"Looks good for the price"
Looks good for the price. Not yet installed so I can’t say how easy that will be.
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