"I’m a solo practitioner"

I’m a solo practitioner, so I don’t have a big staff to rely on. Served 123 has made my life easier more than once, especially for out-of-state jobs. Last time was a subpoena in Illinois and they nailed it.

"They emailed the affidavit before I…"

They emailed the affidavit before I even had to ask. That may sound like a small thing, but for a busy paralegal, it’s a huge help.

"Had a tough defendant in Brooklyn"

Had a tough defendant in Brooklyn. Served 123 made three attempts, documented everything perfectly, and got him on the third try. The affidavit was court-ready and clean. No complaints.

"They didn’t just take my documents and…"

They didn’t just take my documents and disappear. They confirmed receipt, verified the info, and asked good questions before moving forward. That kind of care matters.

"I’ve worked with a few national…"

I’ve worked with a few national providers before, but they always felt cold and transactional. Served 123 feels like a real team who actually cares.

"I liked that I didn’t have to chase…"

I liked that I didn’t have to chase anyone for updates. They emailed me right after each attempt, and once it was served, I had the affidavit same day.

"Sometimes I ask too many questions"

Sometimes I ask too many questions, but they’ve never been impatient or condescending. That kind of customer service is what separates them.

"One of the few companies that didn’t…"

One of the few companies that didn’t give me the runaround when I asked about timelines. They were realistic, didn’t overpromise, and still beat the deadline.

"We had a defendant dodging for weeks"

We had a defendant dodging for weeks. Served 123 came in with a solid plan and got them within 72 hours. I don’t know how — but they got it done.

"Tried them once because of a friend’s…"

Tried them once because of a friend’s referral. Now they’re on our firm’s go-to list. Especially for multi-state matters — they’ve been rock solid.