"There was a problem with delivery of my…"

There was a problem with delivery of my purchase but it was sorted quickly and I am pleased with my lights

"Great service, amazing product. I'm so chuffed!"

Clearing out my Dad's house after his death I found a beautiful solid onyx table lamp and wanted a shade to go with it. I rang Lumiinosity who helped me with ordering the right size. She said if I placed the order before 2pm it would be processed that day. It arrived the very next day!

"Great staff on phone"

Great staff on phone. Superb quality advice and product

"everything as promised"

everything as promised

"Great customer service thank you"

Great customer service thank you

"Everything felt professional "

Everything felt professional time dates delivery the lamp is beautiful will definitely shopping with you again .

"When giving feedback to a shop"

When giving feedback to a shop, it's helpful to be clear, concise, and constructive. Here's a simple guide to structure your feedback:

1. **Start with a positive note**: Mention what you liked about the service or product, if applicable.
2. **Describe the issue or experience**: Clearly explain what happened, whether it's positive or negative.
3. **Acknowledge the resolution (if any)**: If the shop resolved the issue, highlight how it was handled.Thank the shop for t

Overall, I'm happy with the service. Although I initially didn't receive my light, I reached out to your team, and they quickly arranged a replacement. The process was efficient, and I'm satisfied with the outcome. Thank you for resolving the issue so promptly.

"Superb service"

Although the lampshade did not, in the end, suit us, the customer service during delivery and return was superb.

"Super fast service"

Super fast service, highly reccomended !

"Great reduction absolutely perfect"

Great reduction absolutely perfect