"Sail kept me informed throughout the…"

Sail kept me informed throughout the process of selling my mother's bungalow. They were very responsive and made me feel supported at all times. They made a potentially difficult process straightforward.

"Well managed."

Kept me informed on the way, through two sales, albeit some other players, were less than helpful, perhaps even unprofessional, which created difficulties, but which Sail resolved in the end. Clear documentation, with explanations where required and detailed time frames and deadlines stated.
Processes for the two properties, took from June 2023 to March 2024. Numerous players and legal positions to be dealt with.

"Recommended"

I didn't live local to the property being sold and Sail Homes were very helpful in helping me get quotes for the property clearance,read final meter readings and were able to be there when people needed to gain access to the property.
I was kept informed of all viewings and their outcomes and was regularly updated by email throughout the whole selling process.
Very friendly and helpful.

"Unprofessional and discriminatory"

I bought a flat through the agent. During the process

1, the agent was not professional, as they gave wrong or hid quite a little information about the property.

2, the employee could be discriminatory as after my solicitor corrected their wrong information, they only thanked my solicitor, no apology to me at all. (I guess I'm just a foreigner with no legal background)

3, I requested a further investigation into their behaviour. The manager replied with no concrete answers but a few "Sorry" and ignored my later reply.

"SAIL Probate Experts"

SAIL specialise in Probate property and know the market extremely well. They pitch the value at a sensible price to attract viewings. We received an offer and completed very quickly. Much quicker than my previous experiences with Conveyancers and Estate Agents. They are a one stop shop and do it all. They are also brilliant at touching base regularly and getting things over the line quickly. Again, my experience in the past has been quite the opposite where I found myself frustrated at the lack of communication and felt I was always chasing the Conveyancer and Estate Agents for news. I wholeheartedly recommend SAIL for anyone in our position, with a Probate property you do not want sitting unoccupied for a long time. The whole team are extremely helpful, friendly and efficient.

"Excellent Service"

Great service from start to finish. Couldn't fault them

"Excellent communication throughout the…"

Excellent communication throughout the purchasing process.

"Through out the process"

Through out the process. House sale and Probate matters. We were looked after all the way.
Nothing was to much trouble, when we were unsure of a part of the process it was explained so that we could understand.
We would recommend this company to everyone

"Great experience and excellent communication"

Keri and her team were great in getting us to get our offer accepted. They were very professional and courteous throughout and the communication was excellent throughout.

"Absolutely fantastic level of customer…"

Absolutely fantastic level of customer service and professionalism throughout the whole process. Had a few pushbacks/delays throughout the process due to no fault of their own, however I would like to thank them for helping execute a sale and getting my late fathers flat sold throughout the difficult period. Communication swift and fast and always transparent. Would highly recommend to anyone!