"As someone wrote earlier after 8 weeks…"

As someone wrote earlier after 8 weeks parcel still left Dublin, for seccond time :)
SCAM

"Paid money, no products, no response"

Ordered products from them, and got a tracking link. 7 weeks later no products, tracking link says products went back to Ireland because of wrong address details. However, the address details were correct.

Worst part is, I sent 4 emails to them asking what do to / for help. No response in 2 weeks.

Terrible company, might be scammers.

"Excellent product"

Excellent product. I got some wooden accents for my espresso machine, and it just looks amazing. Not the fastest shipping, but it got here just in time.

"Excellent service"

In my order there were (unfortunately) a part that didn’t work, but a short dialog with their excellent costumer support, they send me a replacement. I can not say anything else than: Fast delivery, wide range of choice and a well working costumer support.

"Very good"

Very good. I’m a repeat customer. Amazed how quick they are at sending out stuff.

"Bad customer service, not recommended!"

When I made an order everything appeared to be fine. However 10 days later I had still not heard from them. After I contacted their customer support (which consists of 1 person who apparently deals with everything at the company) via chat (since email didn't work), it turned out that not only had they not processed my order but were asking for an increased shipping fee in order to ship my order. At that point I demanded a cancellation and a refund. Don't let the prices and the positive reviews on the website fool you, their service is extremely slow and unresponsive and items are regularly out of stock. Order elsewhere!

"Good result"

Started to get a bit nervous as was almost 2 weeks for delivery but this was warned as a possibility so fair enough. Product exactly as ordered. Would use again.

"No problems. Although It did take a fair while for the handle…"

It did take a fair while for the handle to arrive (2weeks). But I was prepared. Fortunately, it fitted in the letter box. All seems fair to me.

"One of my worst experiences with online…"

One of my worst experiences with online shopping. My order was sent even though the Irish post is not sending post to my location.
A refund is refused until the package comes to me and I return it, even though this may take months.
I didn't receive a reply to my email enquiry until I phoned the shop.
Very unflexible and unhelpful service in this unusual and difficult time.

"Great online store"

First shopping experience at bluestarcoffee through their website. Excellent company to deal with, well priced accessories all arrived super quick it took 6 days to Arabia.
Very good experience.