Hairtrade.com

Beauty & Well-being
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786 reviews
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Customer Reviews about

Hairtrade.com

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C Scott

5.00/5.00

"Speedy delivery "

Speedy delivery
Kept informed

22/04/2025

Pauline Henderson

5.00/5.00

"Easy to use website."

Easy to use website.
Quick efficient service.

26/03/2025

Clive Selby

5.00/5.00

"Received my order in less than a week"

Received my order in less than a week

15/03/2025

DAUGHNE TAYLOR

5.00/5.00

"quality products,speedy delivery,good…"

quality products,speedy delivery,good price I support Hairtrade.

24/02/2025

GG

5.00/5.00

"Love Hairtrade "

Always fast delivery packaged really well.

24/02/2025

Dena Goldsmith

5.00/5.00

"Great service and no fuss."

Great service and no fuss.

17/02/2025

Dara

5.00/5.00

"Very fast delivery and good prices"

Very fast delivery and good prices

17/02/2025

Maria Rodriguez

1.00/5.00

"No customer service anymore never replied to my emails. Hair is trash quality now!"

I have been a customer since 2017 and i finally received my hair late after I paid extra money to get it shipped faster. the hair used to be quality. Now it’s crap hair! Texture has completely changed not the same quality anymore. It was dry and it looks like old recycled hair. They actually have no customer service at all. You people at hair trade don’t reply to any emails anymore. No telephone. Red flag!! They lost me as a customer. Will never ever recommend anyone to purchase hair from them again. The hair is no good! And to my reply from hair trade regarding contacting customer service for a refund! Please your customer service is a joke. It doesn’t exist. I’m still awaiting my reply to my emails. I will never waste my money on thier awful hair again.

14/02/2025

Teri

1.00/5.00

"I wouldn’t even give 1 star if I could…"

I wouldn’t even give 1 star if I could help it, absolutely disgusting hair & even worse “customer service”! I actually got my bank to fight for my money back. The hair was supposed to be human hair but after 1st wash (with sulphate free etc shampoo suitable for extensions) it matted and went like wire wool! The company as a whole are a joke! DO NOT BUY!!! It took my hairdresser hours to take this 💩 out of my hair & she was disgusted with it & stated she had never seen such poor quality extensions in her 20yrs + of fitting human hair extensions!! I’ve had extensions for years & these are the worse I’ve ever used & purchased. Avoid as customer service is a joke & phone number doesn’t exist! Just avoid! Can’t emphasise enough AVOID! I got my money bk as they tried to keep my money & the matted mess of wire wool I returned saying it was fine, really?!!!if that was the case how come my bank got me money bk??! It was disgusting and certainly not human hair. Just avoid & save your money & stress getting your bank to get your money bk.

12/02/2025

Riah

4.00/5.00

"Good hair"

Good hair. I ordered twice, the 1st batch I dyed, took very well. Ordered a second batch, I have the hair in now ,love it.
This will be my go to hair site.

20/01/2025
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