Inter (ex-Usend)
Robert
"They WILL HOLD your money as long as…"
They WILL HOLD your money as long as they can with excuses, so they can use your money while you wait 7 days for verification. It is unbelievable how long it takes for them to act. I have used their services a few times and I have noticed that they keep finding reasons to verify the money transfer just to hold the money and after a long wait they approve it.
Janaina
"CAREFUL!!"
CAREFUL!!! I did an international transaction and they charged me THREE times!! It’s unbelievable, after sending money to someone located in another country, they did a MISTAKE on sending it THREE times.
They customer care is AWFUL, they said sorry and unfortunately they couldn’t reverse it and credit it back in bank account. I LOST that money!! They’re a SCAM!! CAREFUL!!!
ELPO
"Scammer"
I believe this is a scam company
Assi Jacobi
"I send money to brazil"
I send money to brazil. This is the best way of sending it. It's fast and its customer service is excellent. Celia Cosme is an outstanding representative.
lucy ndungu
"My niece was hosted there for an…"
My niece was hosted there for an internship and was unable to use her bank card. I used USEND and it's been 5 days and she has not received. They are asking for my bank information, a picture of my debit card and my drivers license before they transfer to her host bank account. This is very scary and it looks like we are about to lose $200. We sent $100 more through western union and they received the money within 10 minutes. I wish I can get my $200 back & use western union. NEVER AGAIN!!!!
Bolsonaro
"Additional hidden fees"
Paid two bills in Brazil. Usend charged me 6.99 for each transaction. Usend didn't say anything about additional charges from my credit card. As a customer I should have been told about all charges upfront. I have called them to delete my account, they said they cannot delete it, just deactivated. I have deleted the app from my phone, and I'll never use them again.
Caio Mendes
"Amazing"
Amazing! Probably the best money transfer company I’ve ever heard of! Thank you for all the support! Never left me hanging! The customer service is incredible!!
usapol
"Boa tarde"
Boa tarde, so tenho que agradecer a Celia, ela e fantastica, muito profissional . Obrigado a todos.
Paula Dias
"Foi muito bom"
Foi muito bom. Já estou com used. Tem muito tempo. A Célia é muito atenciosa com migo poriso ainda estou com a used. Vcs sepri me atede com muita atenção. Muito obrigada Célia por ser tão maravilhosa.
Jose Luiz Lemes
"I've been using USEND for a long time…"
I've been using USEND for a long time and had zero issues since then. Simple to use app. Like it a lot!
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