"The customer support is responsive and…"

The customer support is responsive and Zoey is very helpful. I solved my problem in few communications back and forth. She is very pleasant to work with. My Big Magic is up and running now!

"Lisa has been very helpful in helping…"

Lisa has been very helpful in helping me with any problems I’ve been having with my pemf mat. Thank you

"The product is convenient to use…"

The product is convenient to use everyday.
Also, the staff are nice and supportive

"Quick live chat help that resolved issue immediately"

Very quick, immediate live chat response from Lisa. Completely resolved my order enquiry quickly. First-rate service that I would recommend.

"Laura Tao, an incredible customer service experience"

Laura Tao is incredible! She was very attentive and efficient. Provided a solution to my issues with the product immediately. 10/10

"Laura Tao has been an exceptional…"

Laura Tao has been an exceptional support to me. She has helped me to get more benefit with my Spooky 2 experience by helping me learn specific ways to use the programs for my personal needs. There is so much that can be accomplished with Spooky 2 that the novice is at a loss to find initially. Having the support of Laura has been a great bonus.

"Big thanks to MiraMate for great…"

Big thanks to MiraMate for great products and to Zoey for answering my questions on the use of Majic Pro and Mindful Audio. My body likes resting on the mattress, I have spent three nights on it so far with the first healing program, but I already feel its positive impact.

"What great chat experiences"

Every time I chat with someone from Spooky2/Miramate, I am always impressed with their professionalism and willingness to do everything to make my requests a pleasant experience. Last night I chatted with Linda and today Kally. Both ladies were so helpful after my mistake and I really appreciate them both.

"Linda was so helpful in resolving my…"

Linda was so helpful in resolving my issue.
She was just so helpful in talking through the issue (I managed to damage pins on the plug) she sent me pictures and videos on WhatsApp and when the issue couldn't be resolved over the phone she sent me the spare part. The part arrived promptly and my Miramate is now up and running I am feeling the benefits already.
Thank you Linda your company is lucky to have you.
Liam Molamphy

"Chloe was so instrumental in helping me…"

Chloe was so instrumental in helping me solve my problem when I broke the bulb on my ray gun. She helped me trouble shoot for a solution so I wouldn’t have to buy a new ray gun when I couldn’t get the rest of the broken bulb out of the gun. Chloe always responded to my communications and was supportive and assuring that we’d figure something out. She promised me she’d stay with me till we got it fixed or replaced. If you break the bulb off it’s nearly impossible to grip the bulb with tweezers to pull out what’s left. I put some super glue inside the bulb and stuffed it with some Terry cloth leaving a tail to pull on when glue dried. Next day I pulled bulb out. My ray gun is back in service with new bulb. Thank you Chloe for your help and support!❤️