"NHS right to chose... Go with evolve"

If your wanting a diagnosis and going through NHS right to chose then go to evolve
Professional, friendly and helpful and when you call them they go above and beyond to help
Kept me and my husband in the loop all the time and never made our questions feel like they where silly.
Every staff member I spoke with where always helpful.

"4 stars for Billy…"

I have given 4 stars for the zoom calls I had with Billy he was very professional and very understanding, as I am neurodivergent myself he helped by speaking in easier terms and explained everything very supportive throughout all 3 zoom calls.

The face to face appointment for my daughter was more for a much younger child which didn’t really help her engage in the activities yes she spoke about her “obsession” majority of the time.
The diagnosis wasn’t what I expected they couldn’t really diagnose adhd as she didn’t hit the criteria score 🤦🏻‍♀️ we did come away with ASC but feeling they needed to maybe ask deeper questions

"Would recommend "

We came to Evolve in Harrogate under NHS right to choose as no where in our area at that time was offering right to choose and the camhs waiting list was over 2 years long. We were initially told the wait was 9 months but the wait went up to 12 months due to the amount of referals they had . I was a bit upset not to be directly contacted and told this but found out by chance via a facebook update . Very annoying when your desperate for answers so feel that could have been handled better . The admin and virtual appointments all went without a hitch and i found all staff to be polite and helpful . The lady who booked our appointment was so helpful when i explained we live in the south east so it was quite a journey for us and she went out of her way to book us in the school
Holidays to minimise disruption which i felt was kind .
On the day of my daughters assesment the two staff who interacted with my daughter was fantastic and not phased by her presentation at all . They were professional and complementary of my daughter’s character and put us all at ease .
The day of getting the results went well and was done online and the lady who delivered the news was kind , compassionate and keen to make sure we understood what she had
Told us and happy to answer questions and didnt rush us . There was a delay in getting the written report which i had to chase but overall i feel Evolve handled us well and have correctly diagnosed my daughter which is the main thing.

"Evolve were professional but friendly…"

Evolve were professional but friendly at every step. The majority of their communication was clear and where there was confusion they were quick to clarify.

"Absolutely amazing "

Absolutely amazing service provided but evolve. Great communication and assistance with right to choose

"Fantastic service and so supportive "

Where do I start? Right from the start when we went down the right to choose route we had nothing but a great experience.
Evolve were great with constant communication, and just so friendly and professional.
My son had a years wait on the waiting list, our meetings were done over zoom and I couldn’t fault them. The lovely people we dealt with were kind and understanding, they listened to our concerns and so incredibly supportive.
My son is so good at masking and from what he told us he didn’t give much information during his assessment, this stressed us out thinking they may not be able to see it but they saw past the masking. He got his diagnosis and at that meeting we were told the report may take about 4-6 weeks to come through, we had it emailed through less than a week later!

My daughter is waiting for her dual assessment, her wait is a 2 year wait due to the waiting list being so long. I hope Evolve can see through her masking too, and help us with her diagnosis. I can’t thank them enough for their support so far.

"Brilliant service."

Brilliant service.
I had chosen this company through right to choose for my daughter as waiting lists for adhd autism assessments were over 4 years in my area. The wait time was 12 months due to increase of demand but this was still better than the alternative.
When there was any questions or queries these were answered quickly and efficiently.
The 12 month waiting list was adhered to as promised and the assessments were in depth and done with great care, patients and professionalism.
We got the results in a reasonable time frame and any delays were communicated and understandable due to needing further information from elsewhere.
I would highly recommend this company and if ever needed again I would definitely return.

"I was seen within 12 month with my…"

I was seen within 12 month with my daughter and we were treated with respect and the staff were so nice and helpful

"This is a very professional"

This is a very professional, friendly organisation, if you are considering using your right to choose, please consider this organisation. As I cannot thank the staff enough, for the seamless assessment process for my son. Thank you to Rachel and Shabeena for your support. It has meant so much to us as a family.

"Assessment "

My son was assessed by evole after waiting several years on NHS, he was seen within 12 months of our registration and the two members of staff we saw we both very understanding of his needs but the both constantly made me feel reassured and at ease. When I had my review phone call I was emotional because I finally had answers for my son and Katy gave me time to compose myself and was very reassuring. I highly recommend this service..