"Non-existent service, blaming the customer. Recommend against using this company's services."

I booked 2 services. The first one being reception at BKK and the second one reception at DMK.

The first service was fine and we were sent off to the second airport in the free shuttle.

The second service was non existent. We were supposed to be met at door number 3 and we were not. There were plenty other companies there waiting for their customers to arrive to the airport but nothing for us. We called and spent 10 minutes on the phone, spending around 20€, without being given any help whatsoever, just people speaking Thai in the background so we ended the call.

After asking for refund we were basically told that this was our fault and not theirs. And that we hung up the call and refused to get help.

This is the worst experience with this kind of service that I have ever had. We were in a rush and needed to catch the flight and all we got from First Class Bangkok was additional delays.

Never again.

"A repeat happy customer...."

We have used this service on three trips to Bangkok. It is always a pleasure to get off the flight and not worry about lines at immigration. Highly recommend their service and staff.

"Great service"

Great service, would highly recommend!

"good airport services"

good airport services, I love the vip fast track service and the driver is very nice and friendly.