"Change of PLan"

I had advice that I could apply for the NSW Seniors gas and electricity plans which held the rates for 12 months. It was easy to handle this on line and with out much assistance.

"Easy Renewal"

Rang AGL as my current plan was up for renewal. My call was answered by Aimee who made a recommendation on my new plan. Aimee was courteous, efficient and most helpful.

"I have always found customer service to be incredibly helpful!"

I have always found customer service employees of A.G.L to be very interested in giving all the help possible under any circumstances! I always find it a pleasure to deal with A.G.L no matter what the problem! - I always get the help I desire and in a most polite, knowledgeable and helpful manner!
THANKYOU A.G.L ...NANETTE 💙💙💙

"Your Australian call centre"

Your Australian call centre is first class.
The operators know their stuff and are very helpful.
This is the main reason I have stayed with AGL.
When I have had a problem they stayed in touch and fixed it.

"Very good customer service"

Very good customer service, solved my issue immediately

"Plaudits"

Since I have had my Solar panels in stalled I have nothing but good plaudits for AGL, the guy was honest and sincere about the work to be done and I will never look back🤙

"I updated my electricity service to one that better suited me"

I updated my electricity service to one that gave me the best price so I needed to provide my discount status again as I am on an old age pensioner. The person that spoke with me and updated my details was extremely pleasant and professional to deal with. My information was updated quickly.

"Everyone said don't trust the major companies ( what a load of crap )"

Everyone said don't trust the major utility companies. What a mistake. The smaller companies suck you in with their joining discounts but jack their prices up once they've got you. When I changed over to AGL electricity the whole process was seamless and I couldn't find anything hidden in the fine print. We have gas & electricity with AGL and will be moving our mobiles & internet over as well in the future. Their prices are a lot cheaper than our current provider

"EXCELLENT CUSTOMER SERVICE- This what I…"

EXCELLENT CUSTOMER SERVICE- This what I have enjoyed over the years with AGL.
The staff are to be commended for this.
Trevor

"So far since click energy did the move…"

So far since click energy did the move over to agl i have had no problems with my account so that’s the reason .