"Not the way to do business"

Where to begin? Terrible customer service. Didn’t show up to the appointment, didn’t call me to let me know they were not showing, two people giving me different excuses. I should have read the reviews which would have saved me a very unpleasant experience.

"Completely unreliable"

One star for speed of contacting me once I showed an interest. He made a date to visit the site, never turned up. I chased him and he came two days later.
Promised he would send me a quote by the end of the week. Nothing. Chased him again and he apologised promising it would be with me by the end of the following week at the latest.
Two weeks later, I'm still waiting.
Completely unreliable. I wouldn't hire him if he was the last designer in the area. Luckily he isn't!

"Disappointed"

Very surprised and disappointed. Initially he was very professional and I was happy with the price quoted. I sent numerous texts and emails and even left messages on the website and spoke to his Partner advising that I wanted to discuss the layout and he has totally ignored me.

Estimate ref 1526

"Porcelain tiles"

Danny and his team done a fantastic job laying porcelain tiles in our garden. Friendly, punctual and efficient. Would highly recommend.

"Absolutely amazing work"

Absolutely amazing work, the quality of build is shockingly good. Had my garden completely refurbished and enjoying every second of my new oasis. Thank you for your hard work.

"AVOID THIS UNRELIABLE COMPANY"

Avoid this unreliable, unprofessional company. After foolishly thinking I was dealing with a reputable company and waiting over 6 months for my patio work and with an agreed start date with Danny, the owner, he never showed up. No communication from the company only when I have eventually been able to get home of them. AVOID THIS COMPANY

"Very happy"

Friendly efficient service and very happy with result. Would highly recommend

"Excellent gardening service"

Francisrose provide such a wonderful gardening services.