SRFax
W.A.F.
"Christinia was awesome"
Christinia was awesome! She helped me setup an accounts for my employee and desgn a business cover page!!!!!
Stephanie
"Tyler was awesome!"
Tyler was professional, courteous and handled my request very quickly!
Cliff Maher
"She immediately figured out that my…"
She immediately figured out that my existing credit card was change which why I called as my service was suspended. Gave her the new credit card number and I was back in service within minutes. Very well trained with a good phone personality. Very Please
Mishelle
"Trish was the most helpful CSR ever!"
Trish was the most helpful customer service rep I have ever come in contact with. She was kind, patient, fun, knowledgeable and worked through every detail to save me money and explain things to me. I was so impressed!
Anton Riis
"Responsive"
Responsive, friendly, helpful, constructive, Great e fax provider
Thank you for being awesome Christina!!
Nancy Murphy
"Trish was a pleasure to speak with and…"
Trish was a pleasure to speak with and understood my problem quickly. Solved the problem in record time. Thank you Trish.
Lovena Harvey
"Trish was very helpful and quickly…"
Trish was very helpful and quickly resolved our issue. She was proactive in checking in with us if any of our email addresses had changed, since we have been using this service since 2015. We discovered that some of our email address had changed and she updated them for us. She then followed up with an informative email.
Hulaine
"Christina _ I could remember her name because My daughter's name is Christina. She was prompt, helpful and so courteous. I had to make another call to Prompt to get this issue resolved."
Christina was courteous, helpful and directed me in the direction to get my issue resolved. Thanks for having a "person" answer the phone without having to go through so many prompts and never getting a 'live person" to talk to. I appreciate this about SRFax.
Dayna Martorell
"Trish was very thorough when I…"
Trish was very thorough when I requested to have my plan changed. Explained cost differences and took a look ay my past usage history while recommending the next best plan suitable for my needs. Trish was very polite and made me laugh a few times. Trish deserves a raise!!
O G
"Trish is awesome!"
I spoke to Trish today and SRfax is lucky to have her represent the company:-) She is very personable, friendly, knowledgeable, explained and answered my questions in a clear/easy to understand language. I'm not techy savvy and appreciate her patience in answering my questions. Also, provided helpful tips about my account.
Thank you and keep up the great work!
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