"De fedeste sneakers"

De fedeste sneakers, god service og hurtig levering.
Det er webhandel når det er allerbedst, jeg kommer helt sikkert igen.

"Slidmærker efter en aften"

Skoene er komfortable og man kan have dem på en hel aften uden problemer. Men der er slidmærker på overlæderet og hælene efter en aftens brug. ☹️ Jeg har sendt billeder med i to mails til kundeservice uden at få svar.

"Elsker jeres sko, men hvor er det svært at finde jer"

Elsker jeres sko som jeg heldigvis har kunne købe ved en lokal forhandler tidligere. Siden har jeg flere gange besøgt hjemmesiden, men kan kun finde frem til en på engelsk, hvor man flere steder gør opmærksom på at butikken et dansk 😞

"Ikke sidste gang"

Har 4 par nu, og alle er bare super lækre, altid en god oplevelse om det er levering hjem eller afhentning i butikken. Kan klart anbefale et kig ind hvis man befinder sig i nærheden 😃

"Jeg er fan......"

af både de fede sko og støvler, men i særdeleshed også af god kundeservice, og det leverer Lola Ramona Teamet i stor stil :)

Støvle var i stykker, mail sendt, hurtigt svar, nye støvler på vej - what's not to like !?

"I got great customer service"

I got great customer service. They always honor their deals and sales. I’m very disappointed, however, to find that they are made in China. I take great pains not to buy things made in China, especially shoes. All evidence of this manufacturing is removed or omitted. I’m sad to say I won’t be shopping there again until they are made in Europe.

"Ordered size out of stock"

I ordered shoes on size 38 and four days later received email in Danish (I do not speak Danish). The email stated that the size 38 is out of stock and they proposed to send 39 instead. I replied that I do not want size 39 and liked to cancel the order if they do not have the size that I ordered. Week after the order they still have size 38 available in web shop, but I had not received shoes, reply or my money back. After several messages and one more day the order was finally cancelled and money was returned.

"Be careful when you buy items on sale"

This was my first order directly at Lola Ramona. Bought shoes during the super sale weekend only to find out all the shoes got even more reduced on the following day. Not very customer friendly but okay. Due to inconsistent sizing, I had to return shoes (exchange to another size wasn’t possible). It’s their customer policy to keep the customer’s money and issue a store credit for sale items. Be careful when you buy on sale…

Very dissatisfied! I do a lot of online shopping but never encountered such a return policy.

The design of the shoes is really lovely, the quality is average though (and made in China). Price is okay when on sale, but too expensive at the original price.

Customer service was very friendly but not helpful in my case.

"Belle expérience"

Très contente de mon achat. Le colis, très soigné, jolie boite à chaussures, est arrivé rapidement. Les sandales achetées sont encore plus jolies en réalité. La taille correspond exactement au guide et à mes pieds, modele très confortable, avec fin rembourrage de la semelle. Bon contact avec le service clients et bon suivi de ma commande.
Je recommande.

"Fantastisk service og i sådan en grad…"

Fantastisk service og i sådan en grad man sjældent oplever (den er liige det ekstra) også ved ombyt. I øvrigt utrolig hurtig levering ved køb gennem nettet - og så er der jo et væld af de smukkeste sko/varer 😍