Civil Service Insurance Society
customer
"Knowledgeable agent made it easu"
Knowledgeable agent made it easu
David
"Catherine was very patient with me as i…"
Catherine was very patient with me as i am slightly deaf, and was very helpful
S E
"The service I received was incredible…"
The service I received was incredible with finding me a house insurance renewal that was way better than my existing provider. The team were so helpful and patient dealing with my queries! A special thank you to Amy, Spencer, Cheryl and Amanda for all their help
Colin Stark
"Quick and easy process"
Quick and easy process. The new pro rata rule to take us to the June renewal was important to us.
andrew armstrong
"Great customer service Cheryl was very…"
Great customer service Cheryl was very patient and professional and explained everything in detail.
Strongly recommend CSIS.
M R Stanton
"The procedure was very quick and easy…"
The procedure was very quick and easy to follow and the the agent was very helpful and professional. The travel insurance obtained covers our holiday needs at a very competitive price. Also I requested a hard copy of the policy document which I received the next day. Very impressive.
H
"Lovely staff and easy process "
Lovely staff (Nicola, Cheryl, Amy) arranged insurance quickly and easily. Excellent price. Policy looks good but I suppose that you only know how good it is if you ever have to claim. Our insurance is through the NHSRF administered by CSIS and it is a lifesaver for retired people who still want to travel.
David
"Great service from Cheryl on arranging…"
Great service from Cheryl on arranging my travel insurance from start to finish. Thank you.
Len Cawthraw
"Faster, Easier and Cheaper."
I have just purchased multi-trip travel insurance for my wife and me through the NHS Retirement Fellowship. It was a much faster and easier experience compared with previous providers and with quite a big saving too. We needed cruise cover, and Cheryl answered all my questions during her introduction. At our age, it is usually a much longer and tedious experience. Thank you Cheryl for a pain-free experience.
Geoffrey Mason
"Super customer service"
Fantastic experience dealing with the customer service department. Policy has not started yet , but the office has been superb. (Thanks Amy )
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