"Super staff,great ideas on designing my…"

Super staff,great ideas on designing my pendant,very helpful and wonderful customer care

"Solid, professional, family company"

In the end I did not keep the ring because the fit wasn't right but the team at Johnsons were really professional, quick to respond to queries and arranged the refund immediately the ring was returned safely. It takes some trust to make online purchases of luxury items but I would have faith in this company and will go back to them.

"Excellent service"

Went into Johnsons yesterday with the intention of having the 2 diamonds in my engagement ring built into an eternity ring and adding to them. We were served by a lovely lady called Julie who was very knowledgeable and helpful and not at all pushy. Her advice was that it would probably cost more having a ring made than buying one. I trusted her advice, tried a few on and settled for a lovely ring which sits and looks lovely next to my wedding ring. Julie also suggested I have my wedding ring resized and I'm so glad I did because I didn't realise what a deep impression it had made in my finger. Another suggestion was that I have my engagement ring resized (I hadn't worn it for years) and wear it on my other hand. My husband also had his wedding ring polished. My eternity ring was not in the sale but without asking they discounted it and resized my rings for a special price. We picked our rings up today and are extremely happy with the results. Thank you so much Julie.

"Great experience at Johnsons Nuneaton "

Had a click and collect at johnsons jewellers Nuneaton, the staff were very pleasant, my order brought out and checked before I left. Highly recommend

"Excellent customer service "

A very welcome and professional service on my recent visit to Johnsons Jewellers. The showroom is exceptional and the staff extremely helpful and knowledgeable of the products on sale. Would happily buy from them again.

" Birthday surprise "

We wanted a specific Rolex watch for my wife and the store did everything they could to get the watch in time for my wife’s birthday
We visited late aug and the watch came 1 day after my wife’s birthday
Absolutely fantastic great service we felt very special thank you
We did visit other Rolex retailers but no one matched the same service or would try and help to the extent that they advised us was that we would probably have to wait upto a couple of years
So a big thank you and well done highly recommend definitely be returning

"Great Experience "

From the moment you walk into this jewellers you feel welcome. All the staff are extremely friendly and will go the extra mile to make sure your needs are met. I dealt with Mark on the occasions I went in . He is very professional and friendly and made me feel very relaxed while making my purchases. I would recommend using Johnson’s Jewellers to anyone .

"Kelly was extremely helpful and made…"

Kelly was extremely helpful and made the whole experience easy. She is a real credit to the company and makes you feel welcome. I would highly recommend johnsons jewellers

"Quality customer service "

Nothing other than a first class service every time I am calling or in the premises purchasing . I have purchased several time pieces for my family from here and always had excellent customer service !
Usually from staff member “Derek”

"Had a fabulous experience from first…"

Had a fabulous experience from first introduction right through to taking delivery of my very first Rolex. I was looked after by Mark who went over and above right from the off. Can’t thank Mark and Johnsons enough.