"Online order, waste of time"

Online order, My clothes never arrived, No tracking information was ever sent.
Thank goodness I payed with paypal. Mr Salman who's mobile number is on the website did not answer the phone and when he did after calling repeatedly he said oh have you not received it,then in the same sentence he said we sent a refund as we dont have it in stock?
To end the call he said give me 30 minutes I will call you back.he never called back.
I called for a further 4-5 times before contacting PayPal.
PayPal then contacted him for proof of shipping,he did not contact them back so they refunded me.
I had to go and get a dress for Eid locally from a High street store days before Eid.
I wonder how many of the five star Reviews on here are genuine purchases?

"I went to Jora junction on Stratford…"

I went to Jora junction on Stratford road in Birmingham, on the 20th April 2022. I travelled from Leicester to do some Eid shopping. The owner in the shop was extremely rude from the start to end! I was trying on 2 outfits and she was talking to the worker and saying that I’m wasting their time and only want to buy a £60 suit! Is this the attitude business owners have? She didn’t help me at all for what I was looking for. She had such poor communication skills, and was very ignorant, and was so stuck up in the month of Ramadan. I brought a suit and wanted a refund which says on the website 7 days money back guaranteed which the owner was not accepting. It doesnt say on the website that this guarantee is only online. Her suit prices are outrageous! I wouldn’t recommend anyone going to this shop which has poor and extremely rude owner. She has such bad facial expressions which will put anyone off! I am never going to this shop again! There are many others which I prefer! I wouldnt reccommened anyone going to this shop. She is so disrespectful and thinks so much of herself. She doesnt deserve 1 star either she is a total loss.

"Clothes never delivered, terrible service"

I tried to purchase some clothes from Jora online twice. The service was terrible, both times my clothes were never delivered even after four weeks. At last I got fed up and asked for a refund. After few weeks I ordered again and same story no delivery and asked for refund again. Very unreliable and unprofessional. I will never recommend them.

"Highly recommended store in Birmingham"

I made an order few days back through this site, and I am totally and completely satisfied! The fit is great and so are the prices. I will definitely return again and again...