"The package was inadequately protected…"

The package was inadequately protected with bubble wrap or similar, such that one bulb arrived shattered.
It is fair to say that this was replaced without a murmur, but the replacement was lucky to survive as the small container was able to move around in the postal container with little cushioning wrap.
So lessons are not learnt I believe

"I called Customer Services to ascertain…"

I called Customer Services to ascertain the bulbs I required - two types this time. Was very helpful and described exactly the bulbs I required. The order process was simple and delivery was prompt. I had used the company before and will do again.

"Light bulbs co"

Very quick delivery

"First class claduct at a first class…"

First class claduct at a first class price

"Excellent customer service"

Excellent customer service, lovely incandescent bulbs

"Quick"

Quick, easy and efficient service

"Efficient service"

My order arrived with a damaged bulb. What made the transaction first class was the ease and speed that the situation was rectified with the supply of a replacement.

"You sent me the lights I wanted👍"

You sent me the lights I wanted👍

"Easy to identify the fitting needed and…"

Easy to identify the fitting needed and once that was sorted the ordering was simple follow

"Good product range and helpful FAQs…"

Good product range and helpful FAQs made it easy to find bulbs that would be compatible with an older light fitting. Arrived quickly. Thank you!