"Contacted ezigrip because we had the wrong bolts"

Contacted ezigrip because we had the wrong bolts that were discontinued (old stock) which caused our rack to become unusable. They were happy to replace the rack no questions asked. Can't ask for better service than that.

"Great service —- a replacement part…"

Great service —- a replacement part received via Hamish in just 2 days , hassle-free , easy to deal with … totally satisfied with this Company and its bike racks.
Highly recommend !!
Bill
Dunedin

"Exemplary Service "

I have had my EziGrip rack for 18 months and reached out to the company regarding an issue that I was experiencing locking the mechanism to the tow ball. Much to my surprise I received an immediate response from Hamish with a genuine desire to workshop the issue and find a solution. The quality of customer care I received was beyond expectation and head and shoulders above anything I have experienced in the past.
This is the type of service and care taught in high level business studies but rarely seen in practice.
Great product backed by genuine caring service.
Many thanks
Mick Corkin
Kadina South Australia

"Good bike rack and helpful team"

I was impressed by the quality of my new bike rack and it was a breeze to set up and use. The Ezigrip team were also quick to help when I had some questions before my purchase. It was an easy buying experience over all.

"Total package A++"

Great advice & service, prompt delivery. My new e-bike rack is fantastic too. Recommended to all A++