"Best hotel in Lanzarote "

This hotel is amazing and has
everything you want for a great
holiday. I have been 3 times and
enjoyed it so much that I'm already
looking to book for next year. The
staff are amazing, very kind, nice and
friendly, especially Francesca, Patrycja and Antonio, who went that extra mile to make our holiday so special. The hotel is in a great location near the beach and shops. I would highly recommend this hotel.

"Older couple stayed two weeks October…"

Older couple stayed two weeks October 24
Not impressed
Food ok but no variety same every day
Quality was ok
Room odd open plan bathroom sink with only mirror above with two sockets and hairdryer above water tap Highly dangerous we thought.
toilet and shower open plan frosted glass could be a problem with shy teenagers
Two tvs one hand set
Would be good to have had a mirror above dressing table could take one of the tvs away
Who watches two tvs on holiday ?
Entertainment was good but not a fan of drinks in plastic cups lots of spillages by children running around only a few tables in the venue seating is in rows for shows.
Pools cold but personally ok in October
Cleaning could be better our floor was never swept mirror always looked dusty
Wouldn’t return

"Great hotel, beautiful location, friendly staff - resulting in wonderful holiday "

Have just returned from our holiday and can honestly say we have had the best time. The staff across all areas are so friendly and helpful. The kids entertainment and mini disco was so interactive and my granddaughter loved every minute. Anas and Francesca are so happy and engaging with the children and definitely deserve a special mention. Everywhere was kept beautifully clean. We were half board and we were pleased with the variety and quality of the food. The location to the beach was perfect. What a wonderful time we spent here and will definitely be returning. Well done everyone at Sentido you are doing a great job.

"Can’t fault a single thing about this…"

Can’t fault a single thing about this holiday. The rooms are gorgeous, immaculately clean and well equipped. The food is the best we’ve ever had on holiday with loads of choice. There is so much to do whether you have children with you or not. Also pools to suit everyone. We used the children’s all the time as we had our 2 year old grandson with us. Staff are excellent too. Good entertainment, play park, theatre, kids club. Will definitely come back

"fabulous holiday beautiful friendly…"

fabulous holiday beautiful friendly staff ❤️ very clean standards there is nothing I could ever say bad on this hotel appointments they were beautiful we've just got back from our family holiday and honesty is second to none as one night we left our appointment to go out and my partner didn't close our door properly I was shocked when we returned but on entering it nothing was touched and nothing was gone I prase this place very much the food was very good and also the entertainment and the childrens entertainment was second to none to my grandson loved it the team on the kids entertainment was fantastic all of them were extremely great and I will definitely be returning next year thankyou to you all for our amazing holiday and all the staff at this beautiful hotel apartments 😀

"Lovely clean hotel well positioned by…"

Lovely clean hotel well positioned by coat lovely walks up and down coast.
Food was lovely plenty to choose from.
Staff ok some friendly some grumpy.
Down side was the children’s bed was a temporary metal fold up one
Had to que for meals and wait for table
People still put towels on sun beds to reserve very annoying

"1st time here - 10night All inc plus 29th Feb-10th March"

1st time here on a 10night All inc plus 29th Feb to 10th March and what can I say, ALL the staff including Reception - Restaurants - Bars - Cleaning -Animation were Brilliant, friendly and always helpful. (too many to name).
We asked, owing to personal issues for a room change and were accommodated without any fuss although we had to wait for the new room option from our block 4 to block 5 to be checked out on Sunday but no problem.
The rooms are very well maintained and modern with everything you-needed, Our A/I + was Brilliant.
The whole complex is kept immaculate.
No issues with quality of the food, ( been on many A/I holidays and this is up there for quality ) multiple options to suit everyone and yes, its not always mad hot but it is a buffet style restaurant and there are plenty of live food cooking areas, we managed with no problems and never heard any complaints or moans.
No complaints with drinks at the bars but on A/I+ still never heard issues when on just A/I with quality.
Only downside is there are a few steps within the complex but there is a walk round perimeter area.
All in All a Brill holiday, Thanks to Everyone at Sentido.
St & We C.

"Bella struttura"

Bella struttura, meno bello il personale. Pessima esperienza nel ristorante buffet Poseidon e con la reception.
La Manager, Eva Ruiz, non adatta nel suo ruolo, attua politiche di discriminazione di genere. Consente l’ingresso con pantaloni sportivi, vietati dal regolamento,ma non con una t-shirt di un noto brand del lusso.
Reception Marina gutierrez non in grado di risolvere un semplice problema di pulizia stanza.
Ringraziamo invece il Manager Erik per aver risolto i nostri problemi in pochi minuti.

"Total lies"

just seen the reply and what a load of ballcocks, these opening hours apply in height of summer not off peak. 2 other things when we arrived we were sent to completely the wrong building for our room and when we were due to leave our safe had been locked and we had to get someone in to open it to release our money and passports after paying 12 euros for safe for 4 nights. If my complaints are unfounded why did they leave sparkling white wine, 2 small bottles of red and wrapped fresh fruit in our room and invite us to dinner in the a la carte restaurant and drinks in the Nemo Bar, non of which were included in our stay. which by the way we didnt accept

"I highly recommend the hotel"

I highly recommend the hotel, staying in it is a pure pleasure. first class food and drink 😋 and very nice service. time well spent during the stay