"Amazing service"

I wanted to e mail you to let you know about the amazing service I have received from George. I initially contacted him in September in a bit of a panic as our kitchen had flooded in August and I had contacted a different dealer who was very unhelpful. I was giving up hope of having our kitchen repaired but contacted your company online.

George was absolutely brilliant and so helpful, looking at pictures and videos of our kitchen, working out what we needed, liaising with Sheraton over the discontinued colour, and reassuring me that we have everything we need. The replacement parts were delivered in January and our kitchen is finally back to looking lovely following the flood.

The whole process has taken 6 months but I have been so happy with your company at every stage. George has been knowledgeable, helpful, friendly and prompt with all of this answers to my endless questions. I cannot praise him highly enough, and would recommend him and your company to anyone needing help with their kitchen.

Please pass on my thanks for helping us to navigate the stressful and unknown world of insurance and kitchen rebuilding. He was absolutely amazing and I am very grateful!

"Great service from Martins of…"

Great service from Martins of Hawkhurst. Will certainly buy from them again

"Best shopping experience"

Firstly let me say, I detest shopping in any way, shape or form and especially pushy salespeople. However, from the moment we stepped into the shop, we were met by one of the nicest, most helpful and knowledgeable salesperson I have ever met. The lady took the time to explain how the Miele twindos washing machine worked and answered all my questions in a way I could understand.

Secondly, the machine was delivered and set up by a nice young man who was polite and friendly. He took the time to demonstrate how the machine works, showed us how to refit the moving bars and made sure we were happy with everything before he left.

If you are looking for excellent service from a great team I would highly recommend Martins of Hawkhurst.

"The service was absolutely good and…"

The service was absolutely good and received my purchase as planned.

"Always Great Service."

Always Great Service.
We have used Martins for our appliance and kitchen purchases for around 20 years.
This most recent need was for a new washing machine to replace our well used Bosch, which after 20+ years of service to our whole family ( muddy sports kit and all) had finally broken.
We were advised by the staff at Martins, that Siemens washing machines were the best for our budget and purchased our new appliance with confidence.
This new Siemens washing machine is excellent, it was also delivered and installed within a few days. Ordered Saturday and delivered Monday by the same guy that delivered the Bosch 20 years ago!
Martins were happy to take away the old washing machine too for a very small charge, saved us a trip to the tip!
We would always recommend Martins of Hawkhurst to our friends and neighbours, their sales and service is second to none.
5 stars *****

"I’ve used Martins of Hawkhurst for…"

I’ve used Martins of Hawkhurst for several purchases now. They always go out of their way to ensure items are delivered on time. Their staff are friendly and helpful and the delivery drivers actually take care delivering the items!

"Home appliances"

I recent ordered a selection of home appliances over the phone with Martins, these included a Quooker, Bora Pure Hob, bosch dishwasher and Siemens washing machine. Scott was excellent and helping me understand what was readily available and once order held the items until needed in my new extension. Excellent service and support throughout. A highly recommended appliance supplier.

"Oven"

Very good service from them, polite, friendly, very helpful, I had my product installed & the fitters they use are friendly too.

"Excellent service from start to finish…"

Excellent service from start to finish - would highly recommend very professional and efficient- easiest transaction we have had in a long time

"New Kitchen"

Really pleased with our new kitchen, thanks to Martins. George was most helpful with the initial planning and identifying new appliances to meet our needs. Mike was also very helpful with detailed aspects of the design. The installation team, Patrick and Phil, took great care removing the old and installing the new kitchen and appliances. Very happy to recommend.