"Tom was clear"

Tom was clear, responsive and communicative throughout the process (a level 3 buildings survey) including providing additional responses post completion of the survey. A positive experience and would happily recommend Lang & Stone.

"Lang and Stone are excellent"

Lang and Stone are excellent. Tom Lang is knowledgeable, very helpful and replies promptly to all queries. He was very friendly and helpful in responding to queries, and his report was comprehensive and easy to understand. I highly recommend them.

"Excellent service"

Tom was very quick to get back to me when I first contacted Lang and Stone. He was easy to talk to and very friendly. His quote was not the cheapest but the reviews suggested that his services would be worth the small extra price and his subsequent rapid, comprehensive and clearly explained report and detailed photos have proved this.
We are very happy that we chose Lang and Stone and would recommend their service.

"Excellent surveyors"

We commissioned a survey for a residential property with Lang & Stone, and we found them to be excellent. The survey was carried out with efficiency and accuracy. We had particular need for follow up after the survey documentation had been received, and our surveyor was more than helpful in resolving our remaining issues. Clearly a smart, considerate and trustworthy company!

"Tom was super efficient meaning we…"

Tom was super efficient meaning we managed to get the survey done before Christmas which we weren't expecting. Clear report, and great communication. Thanks!

"Clear and detailed Level 3 survey…"

Clear and detailed Level 3 survey report on a Grade 2 listed townhouse. Great communication and Tom was happy to chat through things post survey to clarify.

"Excellent level 3 survey on Georgian…"

Excellent level 3 survey on Georgian property. Clear, detailed report assessing all areas, clearly rating them, pragmatically identifying matter for my awareness, with focus on those areas I requested. Tom took the time to talk me through the issues I wanted to better understand. Prompt survey and report sent within a couple of days. Highly recommend.

"Lang & Stone carried out a Level 3…"

Lang & Stone carried out a Level 3 survey on a Georgian property for us in Bath. They managed to book the survey in a timely manner and had the report back to us within a few days. The follow up service was much appreciated as they took the time over the phone to talk us through specific areas of the report and answer any queries we had. Would recommend!

"Poor post survey contact, survey not as comprehensive as expected"

Was initially happy with survey, however, then realised some information was missing.
On returning to the property myself looked, amongst other things, for mains water stopcock (not mentioned on report) to find it in a cupboard in the utility alongside a soil vent which was obviously venting into the cupboard resulting in corroded pipe work (mains water), mould and foul odours. Also found mould which had not been mentioned in cupboard housing hot water tank. Contacted Tom for comment, no response, quick to respond prior to survey and to ask for payment, sadly not afterwards. Wouldn’t recommend whatsoever.

Interesting response, the cupboard in question has no back, just open and full of corroded and soil splattered pipe work.
I agreed to and paid for a level 3 survey so would expect a more comprehensive inspection than just a visual inspection. Reply is about the same as the survey, misses the point!

"Excellent prompt service"

Tom carried out my level 3 survey. His communication was prompt, informative and friendly. The report came through very quickly after the survey and had all the detail I hoped for, plus a lot more. Tom had carried out checks on the specific concerns that I had flagged up. If I had needed to follow anything up, he was available and willing to talk. A great service and I would definitely recommend Lang and Stone to anybody.