Capital Dining Chairs & Upholstery

Interior, Garden and Utilities
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180 reviews
Overall Rating
Customer Reviews about

Capital Dining Chairs & Upholstery

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Allan Manktelow

5.00/5.00

"Beautiful chairs and very quick…"

Beautiful chairs and very quick delivery
A call was received 3 days after my order was placed letting me know that the chairs would be delivered the next day Excellent 👍

17/06/2023

Lizzy

5.00/5.00

"Beautiful chairs ready assembled -sbd…"

Beautiful chairs ready assembled -and good value for money.

16/06/2023

Lynne

5.00/5.00

"Really good quality and delighted with…"

Really good quality and delighted with purchase

16/06/2023

Julie Arrowsmith

1.00/5.00

"I am so disappointed to be writing this…"

I am so disappointed to be writing this review but as I ordered based on all the great reviews I read I feel I must. I ordered two chairs on a 2/3 day delivery.... no updates on shipping etc so I emailed to chase and was advised should be Friday/Monday (5/6 days from order) Again no emails to confirm and no chairs so chased again by phone and was advised that Fedex has misrouted. Chairs would be sent again to arrive Thursday. Again no shipping info from Fedex which made me suspicious that there was no shipment. I emailed to chase tracking info and got no reply. Yesterday, Wednesday (now day 10) I tried to call Capital, no reply (left message for a call back.... nada) so emailed again with a little more focused tone and got an email back at 4.30pm to say "Its looks as thought carrier has misplaced the parcels in their network, and we would have to reship them to you – which would be another week." so I was correct in that the replacements had not been sent. I asked for resolution and I was given a refund. Ordered elsewhere today (via a mutli-national company) and now expecting next week. I honestly think this company lied to me and had never sent any chairs. I have many dealings with Fedex, I have a login to track parcels and whilst I know things do go missing from time to time its how a company communicate and resolve issues that get better reviews, so for me this company is an avoid!

15/06/2023

Alan Harding

5.00/5.00

"Easy on-line transaction"

Easy on-line transaction, speedy delivery, great price and great product - simple as that!

13/06/2023

Judith

5.00/5.00

"Very quick and uncomplicated delivery"

Very quick and uncomplicated delivery.
Nice and attractive looking chair

11/06/2023

Lynn Beake

4.00/5.00

"Good chairs"

Good chairs, easy to assemble. Browner then I wanted but kept them anyway.

10/06/2023

S Mackenzie

1.00/5.00

"BEWARE - refunds don't happen they've gone BUST"

The stools were very poor quality. Leather was hard, scratchy and marked, legs constructed of soft steel with thin paint that was damaged (too easily IMO) on arrival. Easy to return but several emails chasing refund were never answered. Getting through on the phone took numerous attempts. Now their phone system is offline ('under maintenance' apparently). Despite two promises of refund, i'm still waiting for it to hit my account after being returned nearly 3 weeks. This company stink of dodgy operators.
*SURPRISE* - they've gone belly up so no refund

08/06/2023

Philip Briggs

5.00/5.00

"The chairs were great value"

The chairs were great value and I found them easy to assemble. I would have no hesitation to order with the company again. I was impressed with the appearance of the chairs

08/06/2023

Angela

5.00/5.00

"Excellent Service"

Quick delivery. Excellent tracking of delivery. Excellent delivery driver. Prompt response to query with the order. Well done everyone!

06/06/2023
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