"Because I don’t know what you are…"

Because I don’t know what you are talking about?

"Immediate results"

immediately upon signing up I started seeing alerts. It was comforting to know that it was already working to keep me safe.

"Still getting lots of non wanted phone…"

Still getting lots of non wanted phone calls !!!!!!!

"I signed up about a week ago"

I signed up about a week ago. How can you expect me to evaluate a service that I have no experience with???

"Easy to use and well organized"

Easy to use and well organized

"My social security number and email…"

My social security number and email were recently compromised on the dark web. It’s been over 2 weeks since credit wise notified me and I took action. I still have yet to get any alerts from identity guard. Very disappointing.

"You do not provide FICO score and…"

You do not provide FICO score and didn’t locate deep web searches another monitoring company (AAA) reported to me.

"After a scare I joined and so far have…"

After a scare I joined and so far have been very happy customer support had been great during our sigh up

"Never got confirmation of enrollment"

Never got confirmation of enrollment. Never able to log into website after multiple attempts. Charged more than quoted on website.

"Your customer is very good"

Your customer is very good. No long waits to speak to customer service especially after being concerned about security!

Thank you