"Poor quality rubbish at stupid prices"

Poor quality rubbish at stupid prices. Bought a pair of "waterproof" gloves which let water through very easily.

"Great service and prompt delivery."

Great service and prompt delivery.

"Great service and very helpful &…"

Great service and very helpful & friendly staff

"Very prompt and nice personal touch on…"

Very prompt and nice personal touch on delivery 😀

"Good customer service. "

Good customer service.

"Excellent customer service and…"

Excellent customer service and communication

"Excellent product/ service"

Excellent product/ service

"Quality outdoor clothes"

Quality outdoor clothes

"Fleece top"

Fab product I highly recommend

"Product not accurately described, poor customer service "

I purchased a raincoat in my usual size 8 and was so disappointed with it. I'm of average height. The sleeves were so short, at least 4 inches up from wrist area. This wasn't advertised as a petite raincoat but it most certainly is. What makes it worse is that when I called to discuss this the customer service was not helpful or willing to refund return costs. I need to return it and asked for a courtesy free return label as it just isn't what I expected. I wouldn't have purchased if description was accurate. I especially bought an Irish product to support home brands and as a family we have been loyal to Portwest. Never again!!